Toyota of Bristol

by Taylor_Smith on 09/06/2016

Awesome customer service! Very friendly and knowledgeable staff. Andy Lipto, Jody Deskins and Amber in accessories did everything they could to help us and get us exactly what we wanted! 2nd purchase with Toyota of Bristol and they will also be our next!

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by WadeAmanda on 08/27/2016

We did our research before going to the dealership and found everything communicated over the phone was held true when we got to the dealership. We knew what we wanted and the deal was established over the phone and not one penny was added when we finalized the deal. I will never buy from any other company. Toyota of Bristol!

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by stevestone2 on 05/06/2016

I felt like I knew everything about my new Tacoma by the time I was driving it out of the showroom. Steve was very helpful as was Jimmy in delivery. They even helped me pair my phone up to my truck before I left. Great experience

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by Chester89 on 04/20/2016

Good overall experience. Very Professional. Sales people & service department were helpful in the process. The women who helped with accessories was thorough.

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by san_111 on 01/18/2016

Horrible day spent at your dealership on MLK holiday. The employee from "Toyota of Bristol" dealership talked to me 3 times and asked me to stop-by to pick up the truck. We even talked the numbers on the trade-in. I drove around 450 miles two way only to realize that the truck they had on their website is not available. I specifically said not to waste my time on the phone. But looks they didn't care. They tried to offer some other trucks in the inventory at a much higher price. I had to leave the dealer ship empty handed. Waste of gas, Waste of quality time that I was supposed to spend with my family. Either your dealership needs good and honest employees who can communicate well (or) you need to stop luring long distance customers with fake inventory. Either way, your dealership sucks. Please show some respect to your customers and their time. What a shame !!

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by suvlover21 on 08/06/2014

Let me just start by saying the only reason I returned to the Dealership more than once to try and purchase a vehicle here is because it's the closest Toyota Dealership to my house, and that's not helping too much seeing as how I only managed to find one Salesman who was worth talking to, he doesn't even work there anymore, and is the only reason my review is 2 stars and not 1. First attempt at purchasing a vehicle from here lead to a week long email swap session and ended with me being told they didn't have to "deal with me" and that the vehicle was nice enough that they "didn't need me to buy it", needless to say that vehicle was not purchased by me. Next attempt I was offered less than Fair Trade in Blue Book value for my vehicle, less than fair value by $2,000.00 and when I attempted to negotiate the price of their car down the manager tried to tell me that the year old 4Runner with 30,000 miles on it was still worth the same as the brand new one I had just test drove and he didn't want to budge at all, so yet again I left the dealership without purchasing a vehicle. The first test drive I had with said 4Runner was while dealing with a Salesman that answered a lot of questions with "I don't know" and "I'm sure you can find that online", not exactly the responses I was wanting when asking a simple question. I might try to trade here again but the track record is showing me leaving without a Toyota again.

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