Customer Reviews of Friendship Chrysler Jeep Dodge Ram
Purchase of My New 2019 Ram Laramie
by 10/01/2019
onWas incredibly easy and straight forward with absolutely zero games. Never have I ever bought a car so easily and with zero pressure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Super!
by 09/30/2019
onWade Arnold did a great job in providing outstanding customer service, following up on questions and providing the right information.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Outstanding experience
by 09/30/2019
onEveryone was helpful but didn't go overboard, and aggravating.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great staff = happy customer
by 09/29/2019
onThe salesman spent alot of time with us. Was patient, and answered all questions we had. All of the staff were very helpful in getting us into the right vehicle, and at the right price!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent! What a refreshing experience.
by 09/21/2019
onEveryone one was so nice and took their time and made sure we understood everything from the details related to the Jeep all the way through the delivery process. We also loved the fact dogs are welcome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rita S.
by 09/19/2019
onEveryone was very friendly and helpful. I really enjoyed working with Mitch Hooper, he helped take the stress out of buying a new vehicle and even kept an eye on my 91-year-old mother while I completed the paperwork!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
by 09/16/2019
onRichie was very courteous and very professional when we were test driving the car. He worked with us and the dealership on our needs and getting the best deal. Very friendly staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep Grand Cherokee
by 09/12/2019
onEveryone especially the salesman we worked with was extremely helpful! Wade Arnold was our salesperson! I would recommend him to Everyone! He is not overbearing which would have turned me off from the start! Wade returned my phone calls, and didn’t leave me hanging! He explained the different models of the Jeep Grand Cherokee’s and helped with what I was wanting in a vehicle with my budget! He is very patient and great explaining the features! I would recommend him to everyone that I know! He found the Jeep on the lot that I had not seen and so very thankful he knew the inventory on the lot!! I am extremely pleased with my Jeep! Everyone working in the building made you feel welcome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
by 09/11/2019
onStaff was amazing and helpful. Zach, Brittinee, Micheal and rest of staff all went above and beyond to get me in my new vehicle. They were not pushy like normal sales people and really had my best interest in mind and I really liked that. Zach is top notch. He is funny, helpful and genuine. Would definitely work with him in the future.
Super friendly sales staff
by 09/07/2019
onSuper friendly people, no pressure. Probably shopped at 15 dealerships before finding this one, will definitely be a return customer!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome sales people.
by 09/07/2019
onSales people, especially Jessica , are awesome. Finance, business people were very helpful and listened when I said not to run my credit through 20 places. Service technicians seem to know what they're doing, service people that check you in however don't give all the info to technicians causing longer wait and service times.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales Team
by 07/07/2018
onALl of the bad reviews are true. I would not recommend this dealership. Worst communication Ive experienced buying a Jeep. They dont care about their customers at all.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Severly Disappointed in after sales treatment
by 03/17/2017
onUPDATE: 03/17/2017 WE ARE NO LONGER GOING TO BUY FROM FRIENDSHIP JEEP AND JESSICA BELLAMY. We reascend our previous review. Its prudent for current and previous customers to read this review as it is 100% honest, true and the last thing I wanted to do today. WISH I COULD CHANGE RATING TO TWO STARS (not five) 12/30/2016 Jessica Bellamy made a lot of money off of me, haggled, yelled at me once in front of other customers and staff. Kept me there all day so I couldnt go to another dealer and then hid the details of the Jeep I traded in. They gave me wholesale pricing" on the new Jeep because I wanted a "great deal" but then numbers and costs started to change once Dominic and I started talking. No fault to Dom. Im a successful online business owner and took screenshots of my trade-in listing on their website (stock photo of a 2008 Sahara Gray color) of my traded in 2008 Forest Green Sahara Jeep. Its all about business and better be extra careful. Professional salesman hungry to make a dollar at any expense while putting on a smile and pretty face. I dont appreciate Jessica Bellamys passive aggressive tone (2nd incident 03/17/2017 via email) and condescending attitude toward. I certainly have a right to not choose their service department. Simple question asking her what type of recommended oil does the Jeep use but they want to hide that as well until after I made it a point customers certainly deserve to know what type of maintenance is necessary. I ask, isnt it bad enough that Friendship corporate teaches sales agents to be aggressive money hungry mongers? Where are the morally good people? Gotta meet those sales quotas I suppose. After emailing Jess today to not contact me anymore (2nd request) she took it upon herself to reply to my email anyways. It was a blank reply email. Again, passive aggressive. I suppose she thinks shes had the last word. We certainly will not be working together anymore and I would not recommend her as a sale agent to any of my friends or clients any longer. I may still use their service department but do I really feel comfortable with that either today? No I do not. My mind is made up. Disappointment and its all about capitalism so if you decide to buy from her better be extremely careful. My recommendation, print out an automobile youve found online from their competitors and tell them the price you want. If they cannot give you a straight answer in 5 minutes, walk away to the next dealer. Dont let them keep you there in limbo with false hopes. Common sales tactic. After the purchase on 12/30/2016 I even gave Jessica a direct link to their competitors in Johnson City to show her that I did indeed find a lower price (4K less or more) so they could keep up with their competitors. In hindsight I shouldn't have done that. The Rubicon itself is top-of-the-line and an excellent vehicle. Great radio system, user-friendly navigation. I've taken it off road and really pushed the limits. Even scared my own mother at one point. :-) The Rubicon will sway in the wind and it will make you feel nervous. All the amenities, leather heated seats are wonderful. Just turn on the sway bar or lock the axles when going off road. 12 month SIRUS XM package is great! Protective coating from service department is a must and definitely worth purchasing!!! Literally there are no scratches on the paint surface of the vehicle. "THE BELOW RATING AND REVIEW IS NO LONGER ACCURATE" ORIGINAL REVIEW: Simply the BEST BUYING EXPERIENCE WE'VE EVER HAD! Jessica was perfect in every way. She was knowledgeable about the vehicle, courteous, kind, patient and fair. Friendship Jeep in Bristol TN made our purchasing experience fun! How many times can someone say that? Dominic in financing was great to work with as well! If you're looking for a trade in or buying use or new vehicle, we strongly recommend these guys! What a great pleasure!! Sincerely, Steven and Elizabeth Taylor"
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Wonderful Experience!!
by 04/13/2015
onI purchased a New Jeep Wrangler on Saturday (4/11/2015) from Jessica Bellamy. I had a wonderful buying experience. She made me feel very compfortable. There was no buying pressure and she was very informative about the vehicle and answered all questions I had. I truly enjoyed purchasing this vehicle. I will recommend her and this dealership to any family and/or friends that may need to purchase a new/used vehicle in the future. Thank you so much!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendship Jeep
by 05/21/2012
onI recently purchased a 2012 Jeep Wrangler Unlimited from Friendship Chrysler Dodge Jeep. Everyone I encountered there was nice, never overly friendly or phoney. TJ Salyers was my salesman. He was never pushy or high pressured. He gave plenty of time to consider the trade. I saved $3000 over another nearby dealer. It was one of the best dealership experiences I've had. I recommend Friendship CDJ.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Our mission here at Friendship CJDR of Bristol is to treat our customers as Friends, our employees as Family and to be the absolute leader in our market. Come see us today and let us show you the Friendship way! Come see us today at 2638 West State Street Bristol, TN 37620 or give us a call at 423-764-0161!
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