McElveen Buick GMC
Back to Sales Reviews
Dealership Sales Review
sales Rating
DO NOT BUY HERE!!! POOR CUSTOMER SERVICE!!
Written by 05/03/2011
onWe had a decent experience until we met with the finance manager Howard. He was very rude and tried to sell us an 8.5% interest rate when we qualified for 0% and he also would not honor the GM employee pricing. Howard also left out the fact that we were eligible for an Employee Vehicle Allowance of $1500. We found out after we signed the paperwork and our own research that we would qualify for the EVA. General Manager Lacie said they would send us a check for $1500 2 weeks ago and we are still waiting for the check. They do not return phone calls and are very rude when you're finally able to contact them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No