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Honda Cars of Rock Hill

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Honda Cars of Rock Hill
686 Galleria Blvd, Rock Hill, SC 29730 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Negotiating the Deal
Written by Dissedinsc on 07/04/2013
Almost finalized a deal. Ran into the surprising very high fees part of the deal and decided to walk away. Nice people but remember they want your money. Price negotiation good; trade-in offer way too low; dealer add-ons - didn't need way too costly, then they tried to say that all models come with wheel locks @$249 extra cost - internet buy only $49; lastly, Sales Mgr ploy was dropping another $500 off:Ttags, title, tax was a whopping $900+, when I was expecting about $500. Definitely "Buyer Beware". Check all internet pricing and be prepared for a pleasant smile-fight.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
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hcrh on 07/08/2013
Dealer Response
Thank you for your feedback as it is very important to us. We apologize you did not have a positive experience and would like to make every effort to rectify the situation. Here at our dealership, we take pride in Customer Service and want you to know that there is nothing more important to us than pleasing our customers. I look forward to speaking with you. Cam Stewart, General Manager - 800-249-3306, ext. 225 - cam.stewart@hendrickauto.com
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