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Rick Hendrick Dodge Chrysler Jeep Ram Service Reviews

  • 1468 Savannah Hwy
  • Charleston, SC 29407 (map)
  • Chat with Dealer
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Service Rating John M is the man! By Jeepman101 on 02/27/14 02:23:59 PM PST
Recommend this dealer? Yes

I recently purchased a 2011 Jeep and after only two weeks of driving it noticed it was starting to run sluggish and seemed to not have the same type of power. I was greated in the service drive by John M who listened to my concerns (repeated them back to me to make sure he was hearing exactly what I...
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Dealer Response

Thank you for taking your time to leave such a glowing positive review. John and the rest of the team in the service department are glad they could help and will do anything they can to ensure your Jeep runs in top condition! We are here to help - if you ever ... Read more

All Comments (1)
Service Rating Service Department Review By buddah356 on 01/17/14 06:31:37 PM PST
Recommend this dealer? Yes

I had just purchased a 2009 Ford Edge from Rick Hendrick Dodge Chrysler Jeep Ram. About 1-1/2 weeks after the purchase, I was waxing the back portion of the car and when I was finished I went to move the car, but when I tried to start the vehicle, the battery was dead. When I was finally able to get...
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Dealer Response

Ken, thank you for such glowing reviews you left across multiple review sites! We appreciate you taking the time to share your positive experience, thank you again!

All Comments (1)
Service Rating Ignored Customer receives bad service By Almangum on 10/11/13 09:52:09 PM PDT
Recommend this dealer? No

My last overall experience at Rick Hendrick was awful. I had my Jeep serviced due to break problems and I needed my oil changed. After the service was complete, I noticed my car was driving different for the next few days. When I almost rear ended three cars having my foot pressed as hard as it coul...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Dealer has no plan for problems, you read and decide. By ram15004x4 on 09/16/10 12:00:00 AM PDT
Recommend this dealer? No

I recently purchased a 2010 Dodge Ram Quad Cab 4X4 brand new from this dealer. I was greeted very warmly and had a good experience on my purchase that first day but, that is where the story ended with good customer service. In the only 17 days I have owned my vehicle, it has been in the shop for 10 ...
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