Scott Volkswagen

I have had a SEVERE problem with a local dealer, Scott VW in East Providence, RI. I went to the dealer to test drive a used 2003 Jetta TDI wagon that was advertised locally. The salesman was unprofessional from the beginning (he was more interested in playing with his cell phone), but I was very interested in the car, so I asked to go on a test drive in it anyway. During the initial viewing of the car there were several problems, but it was during the drive that I had the worst experience of my LIFE! Upon trying to merge onto the interstate, the hood of the car flew up into the windshield and completely obscured my view of the road except for about 2 inches at the base of the dash. It went so far back that it left paint on the windsheild and crumpled both corners of the hood, ripping off the piston used to hold the hood up in the open position! I could have been KILLED and the salesman was more interested in the sale of a newer car! His actual comment to me was, "I guess we won't be selling this one, do you want to look at the 2014?" The manager of the dealership didn't even ask if I was OK and the only reason he even came out to see me is because I asked someone to get him so he would know what happened! The only person at the entire dealership that was even remotely concerned with my well being was the lady who worked in the parts department that the manager asked to sit with me when he thought I was getting hysterical. I have never been horrified by any experience as I have at this dealer.