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Blaise Alexander Subaru

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Customer Reviews of Blaise Alexander Subaru

2 sales Reviews
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4.8 out of 5 starssales Rating

HATE Car Shopping- But loved this dealership

by mamasita on 10/17/2010

I was afraid to buy a car. My old one took me near and far. My old SUV still went fast, But she sure did burn a lot of gas. I live in the boonies and needed traction. But I also wanted fun driving action. With trepidation went Car Shopping And left two dealerships without stopping I wasn't treated well at all So on Alexander Subaru I did call I drove 2 hours to see their cars And now I give them 5 big stars. They gave me the price Edmunds said I should pay And I bought my Impreza that very day! My salesman, Doug was really nice He put my car-buying fears on ice Being female, I am aware Some salesmen think our heads are filled with air Doug answered all my questions well The finance manager was also swell. A great interest rate and a really good price The car I liked and I didn't think twice Alexander Subaru delivered for me Take my advice and you will see. If they ask who sent you simply say The poet on Edmunds you are reading today!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

[violative content deleted]

by jostein5054 on 10/18/2009

the sales staff at alexander subaru are [violative content deleted] they will tell you one thing and turn around and do another.i had purchased a 2004 chevy silverado there,and when iwas taking it a test drive i had noticed there was an exhaust manifold leak, well this salesman told me & my wife that this would be fixed.well when it went in to be fixed they found 2 bolts had broken off on the rear of the driver side manifold they ended up repairing the 2 broken bolts but that was it,what i mean by that is bolts break for a reason and the reason they broke is because the exhaust manifold warps and actually breaks off the bolts,and the salesman i had told me that this was a common problem with big block engines,so they knew what the problem was but they did not want to purchase a new exhaust manifold to satsfy me the customer.so any way i get the truck back after all this and all the salesman kept saying to me is how much it cost to fix this,like i really wanted to hear this.so i take the truck home and there is a miss in the engine,like the engine is spitting & sputtering so they get it back and have it for a couple more days and could not find anything wrong with it.so i took it home and removed the spark plugs and i was on the last plug on the passenger side and found a broken bolt on the exhaust manifold.so i took it back to them again and the salesman told me it would be taken care of but he was going on vacation that week so the so if i had any questions the manager would answere them,to make a long story short the service manager had called my house while i was at work and told my wife that it would cost me $420.00 to get this fixed.i tried calling the manager but he would not return my calls.so if you are looking for a place to buy a subaru or a used car DO NOT go here,they are [violative content deleted]

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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