#1 Cochran Volkswagen of Wexford
Customer Reviews of #1 Cochran Volkswagen of Wexford
Had a sudden oil leak.
byon 08/30/2014
I backed my Mazda CX-5 out of the garage one day and noticed a puddle of oil under the engine. As the car only had 12,000 miles on it I was really concerned. I called Cochran that day and was able to get it in to get looked at the next morning. Even tho it was the Friday before Labor day, they were able to get it in and find out the issue. It was a failed oil drain plug gasket that gave out, and they replaced the part at no charge (As it should have been no charge), and I was on my way in less that an hour or so.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased a vehicle at Cochran Volkswagen, North
byon 08/03/2014
The selection of new vehicles is endless. The salesman was well informed and answered all questions. He was also polite and courteous. I would recommend #1 Cochran to any one interested in purchasing a new vehicle. It was a good experience and will return for my next new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great buying experience
byon 04/26/2014
Out sales person Pat did a super job and every-one involved were very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recommend
byon 03/30/2014
Everything about our experience buying a new car from Cochran was smooth and pleasant. The salesman did everything you would expect from someone that values customer service first. I would recommend this dealer to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
no haggles
byon 11/23/2013
appreciated not having to go back and forth with price and trade-in. Bryan was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good car-buying experience
byon 11/01/2013
We had a great experience buying a new Mazda 3. Our sales representative was very knowledgeable and extremely helpful throughout. We were undecided, and Patricia was very patient in helping us to come to a final decision. We never felt pressured or pushed in any way. Would definitely go back here again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
pleasant experience
byon 10/01/2013
Patricia at #1Cochran was a joy to work with.Very straightforward and informative. No runnung back and forth to the manager to clinch the deal.cochrans new pricing policy takes the pain out of car shopping. Do your homework at Edmunds and you won't have any surprises.great place to deal
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Enjoyable car buying experience
byon 09/22/2013
I recently purchased a Mazda from #1 Cochran in Wexford. After visiting other dealerships and looking at other types of vehicles, I very pleased with the up front pricing of the car, the price set for my trade in, and the overall experience at the dealership. I was given a very detailed list of all costs and discounts before I left after the first visit and had a chance to do my own comparisons without any pressure. Buying this vehicle was an enjoyable experience thanks to everyone who was involved at the dealership. This is our family's second car from the same place and it will not be the last.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes