Piazza Mazda of West Chester
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Dealership Sales Review
sales Rating
Good experience
Written by 04/17/2014
onGood experience
I had a good experience here overall.
I worked primarily with Alex M and he was very friendly and professional.
He and his coworkers answered all my questions I ended up getting a new CX-5.
ItÂs a great vehicle, definitely the right choice for me.
One dealer was a bit rude to me over email (though I think it was just his idea of haggling), and I was upset until Alex called and apologized (we had spoken previously) and treated me much better.
The car took a bit longer than anticipated to arrive, but they provided me with a loaner CX-5 which made the wait more bearable.
The only other thing I would say is that if you have good credit, their deals are great, otherwise Id recommend going directly to a bank for financing.
They were trying to find me the best deal, but I ended up with 5 hard credit inquires by the end of it.
Overall I had a good experience at Piazza Mazda, and I would particularly recommend Alex.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes