Stocker Subaru

by colin925 on 06/30/2017

This dealership used dehorsing, one of the oldest and smartest tricks in the book to get us on the hook. Mindi, our salesperson, who claimed to be new, was able to do this, while offering more than double for our trade-in as Blaise Alexander to "hide the negative equity." I think I gave away too much information, because I am sure their thoughts were "How much can we get them to pay without walking out of here and slamming the door?" After a few days with the car, we were brought back in. Our goal was the same payment as before (410 per month for the minivan.) They came back at 499 per month from Capital One, the same lender on our other Subaru. We agreed we could work with this and attempt to re-finance the car if possible. All things considered, It is a great car.

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by cornpuff on 10/31/2013

Went to Stocker on a 'lark,' and ended up driving home a 2014 Outback on the same day! The sales rep respected my wife, and engaged her in all discussions, which was a big plus in people skills. We went in knowing we wanted an Outback, and in which trim level. We also knew our desired interior color, so the process was expedited somewhat. They have a great inventory. We settled in on our desired car, and I dreaded the upcoming haggle over price. No problem! Sales rep came up with numbers quickly and independently, gave us a wonderful discount off the top, then a great trade in! AND he presented the numbers quickly, mannerly, and professionally. After agreeing on the deal, he made the rest happen quickly, too. We went for dinner, came back and drove our car home. Shopping for a car has never been so easy and pleasant. Their service dept. looks great, and I can't wait to drop off the car and eat nearby at Quaker Steak and Lube. Nice waiting area, too, at the dealership. This place is seriously designed to give you the "Subaru" experience: you join a family and feel as if they stand by you throughout the ownership of your car. Sales room is clean, spacious, airy, and very comfortable, even though it is bustling with buyers. It really does make a difference by going to a larger dealer, with more volume. They make things happen.

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