Alexander Nissan

by qoverton on 07/02/2015

I drove 4 hours from upstate NY to purchase a used car from Blaise Alexander Nissan. I was a little apprehensive since all discussions were over the phone, but when I got there the purchase agreement was to the penny what we agreed on (nothing hidden). Lenny Passarelli was great to work with and took amazing care of us. Got more from my trade in than anyone else was willing to offer and they still worked with my 30 days after I bought the car to fix a minor balance issue with the new tires they installed which saved me a 4 hour trip! Best and least stressful car buying experience I have had in years! If I'm ever in the market for another car I am checking with them first! Thanks -- Quinn

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by berkeley1 on 05/11/2013

The dealer found precisely the car I wanted, and gave me exactly the deal I wanted. It was a very pleasant experience.

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by natacha256 on 03/31/2008

I TRIED to buy a new 2007 Murano this past Saturday. Since Alexander Nissan had 2009's on the lot, this car was in essence, 2 years old and I wanted a deal. I had a letter from Nissan saying the dealership would give me 100% of NADA value for my trade. I didn't research the car before going to the dealer because I wasn't really looking to buy a Murano. After my test drive, their first offer was STICKER PRICE and $2000 under NADA for my trade. I can deal with the value for my trade, but sticker price on a two year old car!? I walked out and went home to do some research on-line. I found the EXACT car listed on the dealer's website for $4737 less than the sticker price I was quoted. I was furious and drove back to the dealer asking why they wasted my time! They acted all gracious in giving me the internet price and told me they would find the best financing they could get for me, but were quoting me 8%. I went home and onto the internet again. Low and behold, Nissan was offering 1.9% or $2000 cash back. When the finance person called me Monday morning to tell me they could get me a rate of 6.5%, I was livid. He, of course, didn't know anything other than the numbers that the sales person gave him to run. Oh, and they were telling me I owed $1000 more on my trade than I really did. I had called Nissan Financing myself for the amount I owed. I finally spoke with the sales manager who informed me that the internet price I was "given" the second time included the rebate. There was NO mention of the rebate or the 1.9 financing. Shouldn't I be the one to decide what I want? The sales manager was extremely rude in telling me how he couldn't help if I felt I was being mislead. Bottom line is I can't give my money to a dealership that has these kinds of sales tactics so I told him to keep his offer. I SHOULD have done my research on-line before going to the dealer, but I just didn't expect to be out-and-out mislead. This has been by far the worst car buying experience in my life and I didn't even get a new car out of deal! If you want a Nissan and have to go to Alexander Nissan, do your research ahead of time! Have ALL of your own facts ready. Unfortunately, for all of YOUR work, you can't share in their commission!

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