Montgomeryville Nissan
Back to Sales Reviews
Dealership Sales Review
sales Rating
Horrible experience
Written by 06/20/2016
onI am a veteran and recently purchased a vehicle from Montgomeryville Nissan right after memorial day. It has been the worse experience I have had for any purchase I have ever made. The communication was horrible, I was told that the report on carfax was not significant, only to find out the value difference it placed on the car. I was given a loaner car with error lights showing on it, for the dealership to fix certain problems that I had addressed. I was told this would take 2 days to fix, and only received updates after my calls days later. I did not receive the car back for a week and my taillight had been cracked. Only If the time and patience was placed on customers to continue the promises made as much as to get the sale perhaps my review would be different. I would not suggest anyone purchase a car from this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Showing 1 comment
Sort by:
montgonissan on 06/22/2016
Dealer Response
Hi Frank, first we want to thank you for your service. Second, we are truly sorry to hear you had a poor experience with our dealership. If we failed at keeping you informed on your car's status while we were fixing it and took longer than anticipated, we sincerely apologize. We ask that you please give our General Sales Manager, Drew Pearlman, a call to discuss your experience further. Drew can be reached at (215) 661-9300.
Report