Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Buying was painless!
byon 03/16/2024
Bought my Camry from Rutal. Did not feel high pressured. Working with Kyle in financing was a pleasure. Everything went seamless. Very pleased with everyone I encountered
Beautiful Camry
byon 05/03/2024
Tyler Seddon did a great job to help us get into this new Camry that we love. We have been a Spitzer customer for years and are treated with respect.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service appointment 4/23/2024
byon 04/25/2024
James Thomas has always treated me wonderfully every time I come in for service. Even if it is just for a car wash. Always courteous and helpful. One question though. I would like confirmation that by continuing to have you rotate my tires will sustain the warranty on the tires that I purchased roughly a year ago. Jeff Flaherty
Brought back to good health
byon 04/05/2024
Deanna Hicks took extra time to research the history of service to ensure that my car received all of the necessary work. She also discounted standard service for tire rotation when I was getting new tires installed. Very thorough and personable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent maintenance service
byon 04/03/2024
The maintenance service at the Spitzer Toyota service center in March 2024 provided to my Toyota corolla was excellent and professional and done without a long wait time . The service assistance provided from the service manager Jamas Thomas was very professional and friendly and helpful throughout the process for the completion of the maintenance of my Toyota corolla.
Spitzer toyota: VIP service all the way
byon 03/18/2024
Fantastic support on the phone, they even called to double check my apt. James was a great technical advisor, solid work. The video review of work done was innovative. Bravo all around
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying was painless!
byon 03/16/2024
Bought my Camry from Rutal. Did not feel high pressured. Working with Kyle in financing was a pleasure. Everything went seamless. Very pleased with everyone I encountered
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Spitzer Toyota goes above and beyond
byon 03/14/2024
From my first encounter with Andy Shah sales consultant to the support staff, Spitzer Toyota did not disappoint. It was by far the best purchasing experience for a new Toyota buyer. Andy was informative and not pushy; he answered my questions without pressure and kept me informed of the arrival times of my new Venza Limited. it was delivered as promised and is a beautiful vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best maintenance in pgh area
byon 03/13/2024
Always friendly and keep you informed at every stage. Deana Hicks was amazing. So kind and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Blessed
byon 03/11/2024
Tyler Seddon was easy to work with it was a peaceful experience buying my Toyota everyone was very friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very Satisfied
byon 03/08/2024
Extremely friendly and helpful. Assuring all concerns were addressed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Knowledgeable service
byon 03/01/2024
Being a new toyota, my previous was a 2016 the service indicator came on so thinking it was time for my first oil change I made an appointment and took it in. Charles Carter was so thorough in explaining the service indications, such as 5000 miles bring in it just to have a general go over 10,000 for oil change on the newer cars. He even took the time to write it on my service papers because my mom took my car to this appointment and he was sure I would have this knowledge going forward. Compared to how my previous dealer changed after "changing names" buying this car and service was all an excellent pleasant experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Satisfied
byon 03/01/2024
The service, knowledge and experienced workers, met all our expectations. Special acknowledgement to James Thomas.
Good car, good experience
byon 02/14/2024
Came upon the toyota matrix by accident, was actually visiting spitzer in Dubois. Was very easy to set up an appointment to view the car, was given plenty of time to do a walk around, and the test drive itself was very good with varying speeds. Rutul 'Rudy' was very low pressure and attentive. At no time did my daughter or I feel pressured into buying. All in all, a very pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Long time customer
byon 02/08/2024
I have been a customer for over 20 years. Except for one brief rough patch in the early 2000s, service has been very good. I feel that the service department hears me when there are issues. I do not feel pressured to buy other services. My most recent experience with Mr. James Thomas was very pleasant and productive. He explained issues clearly. His smile is infectious.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GREAT !!!
byon 02/06/2024
Your choice for service at Spitzer should be James Thomas…. He’s enthusiastic, knowledgeable, efficient, and really seems to enjoy what he’s doing. Cares that customer is satisfied!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 01/18/2024
Great service. Deana Hicks is always so kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
As requested...
byon 01/11/2024
When you bring your vehicle in for5k maintenance intervals do a review with the technician for the work to be performed! The reason I'm telling this to you is to avoid unnecessary overlaps! I checked our vehicle in with Charles Carter! We went thru what was required and avoided unneeded items like wiper blades that I just purchased at Advance! Tire rotation that was recently performed at Export tire! These are just 2 examples of overlaps in maintenance that would have been unnecessary and expensive! The maintenance they did perform was done professionally and documented! We appreciate the personnel at Spitzers Toyota personal in Monroeville PA!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
James Thomas
byon 01/11/2024
James Thomas helped me select the maintenance I needed on my vehicle. He explained everything completely and kept me updated on progress. The services were completed within the timeframe predicted, without any problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love my Highlander
byon 01/08/2024
Great amenities for people waiting. James Thomas was polite, efficient and knowledgeable. Facility is clean.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Car Purchase
byon 01/03/2024
Greatful for the service I received from Steven Skalka when purchasing my second new truck. Process was painless from start to finish, would definately purchase from Spitzer again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 01/03/2024
I received great service for a maintenance visit. James Thomas was super; attentive and professional, he kept me updated of the progress of my service. My car was serviced in a timely manner. Having been sent a video by the service technician of what was checked, the condition of each component and recommendations was a nice bonus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments