Colonial Toyota

If you're in the area, and looking to purchase a Toyota, this place is the ONLY option. Not because there aren't other Toyota Dealerships, there are, I looked. I priced. I made it my DUTY to see who would do their best to truly rise above and be the best choice, because, buying a brand new car is a big decision, and one I didn't take lightly. I wanted exactly what I asked for, and I wanted treated well in the process. Check, and check! A couple of the other dealerships regularly hounded me to return and look at their inventory, attempted to convince me that other things they had on hand were good options, even once I made it CLEAR what it was I wanted! They even called me multiple times per day, and just generally treated me like another chunk of commission. It was frustrating. I can honestly say, I did not encounter this issue at ALL with Colonial! (Head on down to my paragraph about Jeff for my sales experience!) The place is phenomenal! The guys and gals here are nothing short of amazing! From Judy at the front desk (who takes my calls even if I lose service and drop them five or six times, always with a pleasant smile in her voice!) to Tom in the Service Center, to the folks in Sales, who remember you and give you a smile and a wave, it's a pleasant experience from the moment you step into the showroom! No pressure, no "salesy" pushes. Just a great group of folks who want you happy with your experience. And they succeed! Jeff W was my salesman, and folks, ask for him by name. He genuinely understood what I was looking for, even after looking at three totally different vehicles with him, three totally different times. I made sure to find him before we committed, especially after all the searching and mind-changing I made him deal with! Even then, he was right there, doing everything he could to ensure customer satisfaction. When he found the perfect car, one that fit my specifications, he sent me an email, and I had a small window for compromise when I did decide on what I wanted! I gave him a call back right away, we got our trade-in ducks in a row, put down a good faith payment, and he came through 110%! The man even personally drove a dealer trade to a dealership many miles away to deliver my car back to his own dealership. Top notch guy! Now that my husband is looking to purchase a Tacoma, we will definitely not settle for anyone else as our sales guy! I could gush over his wonderful job for far more than 7500 characters! A job done flawlessly, thank you, thank you, thank you Jeff! :) I just had my first routine oil change done, and the service center there is also top notch! The guys are super friendly, and they squeezed me in without an appointment with very little notice because, admittedly, I had procrastinated, and I needed it done! Excellent customer service once again! There is not a thing I could say about this dealership in a negative manner. There is not a question in my mind that I would return for another purchase, and I honestly plan to in the near future. I highly recommend them to anyone in the 50 mile radius! :) maybe even further, if you're sick of the dealership games! I honestly love this dealership. Tremendous experience, best people out there, and they sell Toyota! What more could you ever want?! :)