Concordville Subaru
Back to Sales Reviews
Dealership Sales Review
sales Rating
Will never go back.
Written by 11/21/2012
onI've visited Concordville Subaru two times (on 11/14/12 and 11/20/12) with my daughter, who is looking for a used Subaru Outback and had a very disappoining experience both times.
I will not go back.
The first time, a salesperson showed us a car which was, supposedly, new to the lot.
Even though it was on the line (as opposed to being in the chain linked enclosed area), he new very
little about the car.
We saw several things which caused us some concern - speakers in the cargo area, large audio cables still laying about in the back seat area, corroded battery posts - and when the salesperson tried to start the car, it wouldn't start.
My daughter and I continued our research and came back to look at two used Forrestors listed on their website.
We unfortunately encountered the same salesperson going into the showroom, but continued with him anyway.
He remembered us from the first visit and we told him that we were interested in Forresters we had seen on their website.
He took us out to the lot and found one of the models and we asked to see the other as well.
After 20 minutes, he came back and said the other model was supposed to be there, but there we no keys and no one could locate it.
He then went back to look for the keys to the car in the lot.
After another 20 minutes, he said he couldn't find the keys, but was still looking.
After another 15 minutes, we decided we were getting the run around and left.
They're either the most disorganized dealership or have the most enept salespeople and staff (neither of which I believe because they've been in business too long) so I believe this is an indication of a very deplorable sales technique (and one that adds to the already bad image of the used car salesman).
After two bites of that apple, I will never go back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable