Colonial Volkswagen
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Beware of shady practices
Written by 04/12/2010
onThere is nothing these people won't say to sell a car. The tactics employed by the salespeople at Colonial Auto Group exemplify why car salespeople have the horrible reputation they do.
After applying for a used car loan on the Internet, I was contacted by a salesman at Colonial Subaru Volkswagen. After arriving at the dealership, I was informed by the salesman that if I was approved for a loan, the loan would only be good for a vehicle purchased at Colonial.
I told the salesman I was looking for a specific year and model car that he did not have on the lot. After a little while, the salesman told me he could locate a car for me at Manheim, a massive wholesaler. A little more time passed, and the salesman showed me what appeared to be a Manheim listing, with thumbnail photos, for the year and model car I was looking for. I asked the salesman if I could see the photos on a computer screen.
After a half hour, the salesman showed me four photos that he had the dealership e-mail him. As it turns out, I recognized one of the photos of this particular vehicle. It was a car for sale on a used car lot about 20 miles from Colonial, which I proved by matching up the VIN numbers. The car was listed at $15,995 on the used car lot. Colonial was trying to sell me the car for $19,900!!
I wouldn't send my worst enemy to any Colonial dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No