Skip to main content

Honda of Salem


1101 Van Ness Ave NE, Salem, OR 97301 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (38) No (0)
Service Rating
Recommend:
Yes (56) No (3)
Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Double and triple check the numbers!
Written by StarDoc on 01/02/2014
I got an online quote of invoice plus a certain amount. When I got there, the invoice number was $250 too high. Upon review, they had included an advertising group fee and called it the invoice (dishonest). they fixed this error, but later they added another $500 and tried to get me to sign. Once they fixed this again, I went to business office where they again had an extra $450 added to the amount to be financed. Once again I pointed out the figures on the sales agreement and they relented. I am a loyal honda owner but have bought my last 2 Hondas in dealers outside of Salem. I thought that I would try again in Salem since they were under new management. Although they eventually fixed their attempt to sneak extra $, it was a painfully long deal - 3 hours. My 2 previous purchases elsewhere took only 1 hour because the figures were correct and they devivered what they promised. BEWARE!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.