The Best Buying Experience Ever!Written by our550i on 01/08/13 01:21:33 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
This was by far the best car buying experience in my life! One of the best experiences in general that I have ever had. My husband and I walked up to the car we wanted to purchase to see that it had a "SOLD" sign with our name in the window. Not only that, the car was clean and ready to take home! Upon walking in to the dealership we were greeted with friendly smiles, handshakes and introductions, offered coffee and immediately felt welcomed. Benjamin T. was a pleasure to work with! He promptly called me the next morning after a late night application on the website and went right to work on my loan - which was anything but easy! He called often and kept me in the know of what was happening with financing, what I could expect and made sure I was happy with all of the terms before I even set foot into the dealership. The whole team worked well together and treated us wonderfully. There was no long waiting, the finance department went over everything with my to make sure I understood every detail. We were at the dealership about less than two hours, including the test drive! We would definitely recommend this dealership and working with Benjamin T.! Thank you, Mercedes Benz and Benjamin! All the best, Jillian and Frank J.