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Customer Reviews of Weston Buick GMC

3.7
Overall Rating
3.71 out of 5 stars(12)
Recommend: Yes (5) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Very Pleased

by Klauinge1 on 03/04/2024

Working with the sales and finance team at Weston GMC was the best car buying experience ever. Tyler had our selected vehicles ready to test drive and was very knowledgeable about features and technical specifications. Pricing was transparent and the Finance department was very quick, thorough, and informative (though not pushy). From internet inquiry to drive-away, we were very impressed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
12 Reviews
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5 out of 5 starsservice Rating

Service review

by Musicguy on 03/07/2024

Just brought my car in for an oil change and to look at an off & on problem. My service contact Brian Rivers is always right on top of whatever I need. Problem was nothing but a cleaning and oil is clean. Service department is the best !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very Pleased

by Klauinge1 on 03/04/2024

Working with the sales and finance team at Weston GMC was the best car buying experience ever. Tyler had our selected vehicles ready to test drive and was very knowledgeable about features and technical specifications. Pricing was transparent and the Finance department was very quick, thorough, and informative (though not pushy). From internet inquiry to drive-away, we were very impressed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Return Customer

by WWhitson on 02/02/2024

It was a pleasure working with Jose and the rest of the people at Weston. No pressure. Made the deal very easy and satisfying. This is our second vehicle we have purchased at Weston. We will be back again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service with Care Makes It Worth the Drive

by MikeGoss on 04/17/2023

My Service Advisor, Brian Rivers, has taken care of our vehicles for decades. Recently, he processed the service order for my 30,000-mile factory service. At the same time, he handled a GMC Acadia factory recall. We now live in Washington, and the work was likely to take more than a day, so Brian arranged for a no-charge rental car. He even walked me back to the Weston rental office with the necessary paperwork. Brian always takes great care of us. That's why we drive the distance to Weston GMC-Buick-Kia.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starsservice Rating

2018 GMC

by Steve9811 on 12/25/2022

For the most part the experience was good but the dealer forgot to do something I asked them to do, which was an inconvenience to me

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
2 out of 5 starsservice Rating

Service

by Trish D on 10/13/2022

I am upset about the dealership’s willingness to look at my Navigation. When I made an oil change appointment, I asked if there were any recalls with the navigation system. I was told no, but was also told to remind him when I brought the car in for the oil change and he would have it looked at. However, when I came in, the lady that helped me asked if I had purchased an extended warranty and I said no and she said that it would be $85 to have it looked at. I told her what was said when I called in and she walked over and checked with another guy and he said “oh yeah, I told her we would look at it”, but the lady still said that in order for diagnostics to be run, it would be $85. I said no. I’m just very disappointed that it couldn’t be looked at. I only had 41,000 miles on the car then the issue occurred, so you would think that the dealership would want to take care of its customer.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
1 out of 5 starsservice Rating

Thieves!

by SusanAnn on 06/27/2022

The service dept had no clue. Left our car there for 4 days. It never moved. When we came back to get it the exhaust leak had not been done and they tried to sell us a new engine. There is nothing wrong with our engine. It's all about the Benjamin's with these people. Go elsewhere.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Awesome Dealership

by Conrad Kiel on 03/01/2019

Wouldn't take my car anywhere else for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Westons

by TheBest2018$ on 12/02/2018

Work was excellent..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best service ever

by yougotus05 on 09/16/2014

Weston offers the best service I have ever experienced. From the moment you drive your car into the very nice service center, you are treated with friendly and quick customer service. Their waiting room is VERY nice and comfortable with all the amenities. I would buy another car from them in the future for so many reasons, but to have my car serviced there is a huge bonus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Experience Ever

by yougotus05 on 09/16/2014

We were not looking forward to the experience of buying a used car from a dealership, but we were blown away by the great customer service we received from the people at Weston - from our salesman to the service dept. We highly recommend this dealership and will continue to give them our business gladly in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by redgxp on 03/06/2012

Have always Taken My 2004 GXP For service At Weston very friendly and fast

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Weston Buick GMC has over 200 Google reviews with an overall 4.7 out of 5 stars! Our mission - The Weston Way is to genuinely serve our customers, employees, and community with the highest degree of honesty, integrity, quality, and respect in order to create lifelong relationships! It's easy to see why we are the most trusted auto dealer in all of Oregon and SW Washington. Come and experience the Weston Way for yourself!

Amenities
Complimentary Coffee
Rental Car Service Onsite
Television
Vending Machines
Customer Lounge Area