Wilson Motors
Customer Reviews of Wilson Motors
Buyer
byon 04/25/2023
Great experience no pressure fantastic salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buyer
byon 04/25/2023
Great experience no pressure fantastic salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr. Thomas Ryan
byon 10/08/2021
The service was provided, done by professionals, using Ford quality parts etc. Was not done cheaply by monetary means, but very reliable at all times............
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wilson Motors in Corvallis
byon 07/05/2021
Ford recalled my Ram 3500. The issue involved the drag link. Evidently there was a potential for failure while operating. I took my pickup in and the drag link was welded solid. A replacement part was not out and no other option was available. Fast forward to this service the front end of Ram needed alignment. I took Ram to shop, not Wilson Motors and was told because of Ford fix to recall they can’t align front end. I talked with the greatest Service Department representative ever who works at Wilson Motors Service Department, Jeff Heilman. Jeff told me he would do some checking around for options and get back to. About a week or so later Jeff called me and said he was able to get replacement part for the “temporary fixed drag link” and the extended warranty I had purchased on Ram would cover all but $100.00. We set date, drag link fixed and all I had to do was pay $100.00. Time after time Wilson Motors and Jeff take customer service to a new level. I live 1.5 hours one way from Wilson Motors and I could take my pickup someplace closer and get the work done, but why? Wilson Motors and Jeff do it right. The do a great job at reasonable price and did I mention they do great work. Since 2013, I have taken my pickup to Wilson Motors for all service and work. I bought a 2nd vehicle from Wilson Motors because of their Service Department and sales staff. If I buy another vehicle it will be from Wilson Motors. THAN YOU WILSON MOTORS SERVICE DEPARTMENT AND JEFF HEILMAN
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicles Owner
byon 01/11/2019
Excellent, as usual at Wilson Motors - scheduling, checking in/out, work performed, courteous staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Services
byon 08/09/2018
The service department is the best I have ever experienced and they have great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept. First Impression
byon 06/29/2018
I brought my new Escape in to Wilson Ford in Corvallis, where I purchased it, for its first oil change and inspection with a 10:00 appointment. At 10:40, I went outside and walked around the service building and saw my car parked. I asked the service dept. why and they said they were behind schedule, but they should get to it soon. Not a good first impression of Wilson’s Service Dept. I may consider taking it to the Albany dealership next time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
An Exemplary Automotive Service Center
byon 03/23/2018
Although my vehicle does not bear the Ford emblem, it is a Lincoln and receives excellent service attention when needed. All of the Customer Service Representatives at this facility are customer focused, attentive to the vehicle complaint, and maintain communications if a unforseen situation were to arise.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Ford Flex owner
byon 08/07/2017
Polite, thorough and provide an oral customer friendly review of what they did or what may need to be done in future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and convenient
byon 11/18/2016
People are friendly, Service is fast. All is very convenient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1997 Jeep Wrangler
byon 05/10/2016
Bought a 1997 Jeep Wrangler from Wilson Motors. It should have been inspected, but we had to return to the dealership a few days later to report a problem starting the vehicle. Wilson Motors replaced the starter on the vehicle and charged us for the part.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Very Positive Sales Experience
byon 04/15/2016
Sales Consultant Lou Maggiulli promptly followed up on my on-line inquiry. Friendly & helpful. Lou met me upon arrival, arranged for a test drive, and helped negotiate a mutually beneficial deal on the vehicle of interest. Very satisfied with this dealership and consultant.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership and Staff
byon 03/25/2016
My brother had recommended the salesman to me about a month previously. My brother and the salesman had talked about what my and my girls needs were. The salesman remembered the information from a month previously, asked a few general questions about me and the girls needs and picked out the perfect Ford Escape; gave me an excellent trade in value on prior Ford Focus; and super financing on new Ford Escape. All the staff were friendly and helpful and had us back on the road in a very short time. Especially impressed that everyone entertained my 5 and 10 year old girls in what could have been a long time for kids to sit still! Thanks everybody.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
WJennings
byon 12/08/2015
The (Town & Country) we just recently purchased has been a great buy for us. It took me about 15min from the time I got out of my vehicle till I came to a decision of what I wanted to purchase. I received an online quote for a New '15 Dodge Grand Caravan which helped me consider buying a low mileage used vehicle. It was a very smooth process and I was able to get a loan & drive the vehicle home in about 2 hours of agreeing to a purchase price. We haven't used the vehicle maintenance services & auto repair yet. We had some reservations for auto care because of a few of the reviews we read online, but we will just have to see for ourselves.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car, great purchase experience.
byon 12/04/2015
This was the third time we have purchased a Ford, and the second time from Wilson. They have always treated us fairly, and the cars are excellent, which is why we will return again if we ever need another car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 10/27/2015
2014 ford explorer, everyone was amazing and helpful with this first time car buyer! I recommend Wilson motors to anyone that will listen
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Accurate diagnosis/Prompt resolution of problem
byon 10/16/2015
2014 Ram Ecodiesel with an intermittent engine warning light. Quick diagnosis, speedy order of needed part, prompt fix to the problem. Service department was very informative and polite. Obtained the use of a loaner car with no hassles. Competent, speedy, polite and painless!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
clean title
byon 10/12/2015
Lou is a good guy. His recommend is useful. I like my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wilson Motors Rocks!
byon 09/11/2015
My husband and I purchased a 2015 Ford F-150 lariat from our hometown Wilson Motors on the Labor Day weekend. We had been looking all over Oregon for about a month and were very surprised to find exactly what we wanted right in our backyard. We picked the truck up on a Friday and the salesman that we were working with had the whole weekend off so they let us take the truck and I went back by myself to have him go through and show me how everything works. I was a little nervous to go by myself but he was awesome and patient with me. I absolutely love Wilson Motors AND my beautiful F-150!!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Expert customer service !!!
byon 09/10/2015
Dave and Todd were very helpful and our buying experience was great. We purchased a new delivery van and it could not have been easier. Thank You so much for their expertise and a flawless transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 08/08/2015
As always the service was great. Jeff Hielman is outstanding with his customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A pleasant surprise.
byon 05/21/2015
I happened to be at Wilson Motors to make a service appointment and decided to have a look at the used cars available as well. As I did I discovered Sales Consultant Kirk Murphy leaning against a Ford Escape that was exactly what I was hoping to find. A few short hours later the Escape was ours. The purchasing process, which is always something of a bummer with automobiles, went quickly and efficiently and was a pleasant experience. On the way home we discovered a problem with our 'new' Escape, and we will soon discover how well Wilson Motors handles the issue.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
