Northwest Jeep Chrysler Dodge Ram
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Dealership Service Review
service Rating
300SRT8-Poor Service Department
Written by 01/04/2009
onI took my 300 SRT8 in for warranty issues and service. I had to continually follow up with warranty issues and they dropped the ball on replacement parts. They did not come across as wanting to help with warranty and made excuses for the brakes - at first. The service technician over inflated the tires (hot summer day and inflated to 44PSI cold). I drove back when I felt the car was not riding smoothly and the system was showing the tires close to 50PSI. The technician argued with me that the tires were suppose to be inflated cold to 44PSI...should be closer to 32-34PSI). The overall attitude for the service department was poor, did not really care, and not very knowledgable. GO TO [another dealership]!
- Recommend this dealer? No