Carr Subaru
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Better experience this time
Written by 03/11/2011
onWe had a terrible experience at this dealership 10 years ago when we bought our first Subaru.
The experience was similar to other more recent reviews of "hard sell" car sales tactics at this dealership.
We ended up buying elsewhere that time.
We swore we'd never go back.
This time, we checked all dealerships in the area via the Internet & e-mail to see a) who would respond, b) how quickly they would respond, and c) how close their quote would be (if they provided one) to what we knew a reasonable deal should be.
Carr was the first to respond, their deal was by far the lowest for comparable features, and they had the biggest selection in stock from which to choose.
Their Internet/fleet salesperson was very low-key, only worked by appointment, and gave us his lowest price out of the gate (which we knew through research was a reasonable and fair deal).
There was absolutely no pressure.
We ended up purchasing the car and were in and out in about 3 hours (including the time test driving the vehicle).
While I'm quite certain there are still some old-school sales shenanigans going on there (as evidenced by the wolves lurking outside the showroom door), do yourself a favor and give their Internet process a try.
It ended up saving us a bunch of time and while it's possible we could have negotiated another couple of hundred bucks by spending 7-10 days running from dealership to dealership, we didn't feel it was worth it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes