Bob Howard Chrysler Dodge Jeep Ram
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Dealership Sales Review
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Dishonest & Shady Business
Written by 02/22/2016
onThis dealership does shady business. We found a pre-owned vehicle on AutoTrader.com that was listed at their lot on Broadway Extension. We live nearly an hour away from their location, and chose to call ahead to be certain the vehicle was still available. They assured us it was, so we started out to have a look. Once there, the salesman who greeted us walked us from building to building, then told us it had sold 10 minutes prior to our arrival. There was no one in the building but my husband and I, and two salesmen. I have a history of dealing with auto sales, and I know these transactions do not wrap up in an hour or less from start to finish. This auto group had the vehicle listed at one price online, then relisted it for $2,500 more two days after we tried to see the vehicle. If it had indeed sold, then why relist it for a higher price just two days later. I will never do business with this dealership in the future. And, I will be sure to make their practices known to anyone I know who is in the market for a new vehicle. The way we were treated is disgraceful. They are a dishonest business. Do not buy.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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customer_svc on 02/22/2016
Dealer Response
Thank you for bringing this to my attention. I apologize for the lack of communication. I am currently out of the office until Thursday. Please contact me at the dealership anytime after Thursday. I would like an opportunity to fix this and to earn your business. I look forward to speaking with you.
Toby Hull, GM
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