James Hodge Ford Lincoln
Customer Reviews of James Hodge Ford Lincoln
Excellent Dealersip
byon 02/09/2018
We bought a 2016 Ford Edge here and the entire process was seemless. David in finance was great as well as the sales manager Chad Hawkes. They took care of all of our needs and we get free oil changes foe life.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst experience ever!!!!
byon 12/13/2017
I have bought lots of vehicles from lots of dealerships over the past 10 years and this was my first and last at James Hodge ford. From the very beginning they lied about the price to get to my credit app and after they submitted my credit app and found out I have great credit they raised the price of the truck and told me it was a misunderstanding about the price. They told me they couldn't tell me my interest rate until I got into the finance office to sign papers. They told me my payment would be 250 but When I got into the office to sign the final papers my payment was 290 and they said that their salesman had misunderstood. This was the most dishonest car deal I've ever been a part of. I will never do business there again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Buyer
byon 09/19/2017
I had the best experience in a long time. I would highly recommend Randy Howard to anyone if they are looking for a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealer
byon 06/15/2017
Sam Davis my salesman was great! He took care of us like family. I received the truck I wanted at the price I needed. Thanks!! John TAlley
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Super
byon 03/30/2017
Very helpful, professional, and friendly. All involved worked hard to get me what I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales review
byon 01/30/2015
Very pleased with the service we received when purchasing our MKT Lincoln! Our sales persin Johnny Terrell was awesome and found the vehicle that was just right for us!! We had questions after the purchase and he always returned our calls great customer service!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2014 Fusion
byon 10/20/2014
Randy found an awesome vehicle for us!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Kevin Miller is great!
byon 08/30/2014
Great experience with Kevin. Bought 2 new vehicles. He's knowledgeable and a hard worker.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2014 Ford Focus
byon 04/10/2014
Jack W. was most helpful, informative & friendly. I'm happy with my new car and have been a dedicated Ford supporter since way before the pitiful bailout.........I liked Ford even more since they didn't get involved with that!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst Dealership Ever
byon 01/16/2013
Worst experience ever! They refused to lower their price and refused to give me any more for my trade-in than their first offer. I got approved for financing but they wouldn't call me and I had to call over and over. They treated me like a second class citizen and Phil, my salesman, lied about why he couldn't call me back. This went on for five days. I really liked their car that I was trying to buy but I got sick of their crap and am looking elsewhere. They lost my business and the business of my friends forever because they were greedy, lazy, and treated me like filth. I hope they fail and have to close up shop. Treating people bad like they did will eventually get them a bad reputation. To the people who got lucky and had a good experience I say good for you and I wish I could have had one as well.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
