Northcutt Chevrolet Buick
Customer Reviews of Northcutt Chevrolet Buick
Camaro work
byon 10/19/2022
John Williams in the service dept is the best! He quoted me a price and it was under what he quoted due to not need any additional parts. The job was done on time. He said it would be wed or Thursday so I told my son Thursday or fri so he wouldn’t get his hopes up if it took longer. Wednesday afternoon it was ready for pick up. He had it for fall break so that made him very happy. I appreciate John keeping in touch with me about the process and his friendliness through it all. Thanks northcutts- and John for a great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Camaro work
byon 10/19/2022
John Williams in the service dept is the best! He quoted me a price and it was under what he quoted due to not need any additional parts. The job was done on time. He said it would be wed or Thursday so I told my son Thursday or fri so he wouldn’t get his hopes up if it took longer. Wednesday afternoon it was ready for pick up. He had it for fall break so that made him very happy. I appreciate John keeping in touch with me about the process and his friendliness through it all. Thanks northcutts- and John for a great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service at Northcutt Chevrolet
byon 11/07/2015
Purchased our used 2012 Chevrolet Colorado from Northcutt Chevrolet in May 2015. with 23000 miles. When we returned it for an oil change, tire rotation etc. at the time scheduled for the service, we had a comfortable waiting area stocked with water, coffee, etc. with TV and new magazines. Service was completed promptly and we were quickly on our way. Thank You...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 10/22/2015
Northcutt's always gets us in and out when we have our pickup in their shop. Great service and people there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service Locallly
byon 09/18/2015
Made an appointment. Arrived a few minutes. Vehicle checked in promptly. Enjoyed coffee and newspaper in waiting room. Service was prompt. Service was at price promised. Friendly staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good people but get quotes in writing not just over the phone
byon 05/12/2015
Good people, great service, but get the quotes in writing before you ok anything to be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
satisfied
byon 12/21/2014
I can't believe that my vehicle only needs 1 oil change a year. If no extended warranty, you would probably tell me to change every 3 months. It's all about money
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
tire service
byon 10/07/2014
Fantastic outcome! After a few tries, I was finally able to get a free new tire through my extended warranty. And rental car was provided until work was completed. Awesome service and grateful for the service shop staff that worked well with me. Thanks to everyone, I will return.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall
byon 09/27/2014
Very pleased with the great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review
byon 09/10/2014
When I called the day before the guy on the phone said he would have a quote for my light bulb in my drivers side to be changed he didn't and about 3 hours later I had to call him to ask. Also they didn't give me the discount for the oil change I had to call them then go back up there to get my refund. I do not like the fact that I HAVE to speak to the person I spoke to on the phone and NO ONE else can help me when I come in except that one individual. If you can read the notes and tell me what I am having done then you can surely help me when I come in. Most of the time I do not like the guys upfront but the mechanics do a really good job on my car and that alone is why I come back and refer people to Northcutt.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
silverado service
byon 09/07/2014
needed oil & filter plus 63,000 maintenance service. 27 point safety check revealed some needs. service was performed the same day. courtesy car service was excellent so I didn't have to wait at the dealership the whole time. service completed ahead of schedule. courteous and friendly, clean and competent work done. great mechanics.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very thankful
byon 09/06/2014
Was very happy with Northcutt
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
air cleaner
byon 08/30/2014
I think it cost too much for an air cleaner. I can purchase one my self and put it in for a fourth the cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
key fob needed
byon 08/23/2014
Received my key fob and they performed a recall check for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil and Filter change and 27 pt. Inspection
byon 07/30/2014
My service for the Impala was done effectively, and extra care was given to checking the tires and filling all fluid levels since I am going to take a long summer trip.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A+/Excellent
byon 05/20/2014
I factory ordered & purchased a GM just redesigned 2014 C7 Corvette Stingray Coupe. It was 2.5 months getting here as they are in such great demand. My selected sales representative Mr. Ashley A. went above & beyond the call of duty with me w/ his patience, detail knowledge of the car + all it's outstanding features/how they worked & his utmost professionalism. I found the same knowledge, professionalism & dedicated work ethic in everyone I met & interacted w/ @ Northcutt; including Finance, Service, Detail & Parts. This is a !st Class dealership of professionals working together as finely tuned family unit. They have a new building/showroom & a spotlessly clean air conditioned Service Department. Simply the BEST dealership I have ever had the pleasure of working/doing business with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments