Beau Townsend Ford Lincoln
Customer Reviews of Beau Townsend Ford Lincoln
Beau Townsend Ford
byon 12/17/2023
Very knowledgeable, friendly staff. Never did I feel any pressure from the salesperson to buy my vehicle! If you want a fair price and a no pressure experience, check out this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Beau Townsend Ford
byon 12/17/2023
Very knowledgeable, friendly staff. Never did I feel any pressure from the salesperson to buy my vehicle! If you want a fair price and a no pressure experience, check out this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
TRAUMA
byon 05/05/2023
Tlyer was amazing and very efficient
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Right the first time.
byon 05/15/2019
I was quickly attended to when I drove in to the service department. The service advisor handled my needs in one visit and was finished in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First time service for new car
byon 05/11/2019
Very good service, didn't have to wait for someone to come and take my car, Although it is a new car, the service was a complete service with no issues. Yes, I would recommend anyone taking their car for the service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The best around!
byon 05/10/2019
Quick, easy, and painless. The Beau Townsend service team make me feel like family!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Vehicle pick up
byon 05/03/2019
It was very helpful that Beau Townsend service came to my home and left me a vehicle and took mine in for service, very pleased with the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Lori
byon 04/29/2019
The process was easy to drop off my car and wait in the comfortable waiting area. Service was performed in a timely manner and everyone was very friendly and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great level of service!
byon 04/27/2019
Got the same level of courtesy and service that I’ve come to expect!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Repair
byon 04/25/2019
My only concern was that I made an appointment weeks in advance to have my vehicle repair work to start in the morning so that I would have my vehicle at the end of the day. I called the service dept. late in the day for an update and was told that it was not done. I had to call in the morning to find out that it was not even started the day before, would not be ready until the next day. It was not touched the first day, had yet to be touched the second day and would not be ready until the third day. I was not happy with this and told them to finish it by the end of the second day. It was finished and I picked it up at the end of the second day. If you cannot complete my service/repair by the end of the first day, then please say so and do not let it sit in the lot for over a day without touching it at all. Again, I made the appt. well ahead to make sure that my work would begin the first thing in the morning. With that said, they did a great job on the repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Great Service Department
byon 04/24/2019
All service taken care of and explained to me. They also washed my car. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Beau Townsend
byon 04/23/2019
Since we have had David as our Service Manager we have had not one complaint about our service. Always truthful, helpful and approachable. He seems to understand that money doesn't grow on trees and attempts to approach repairs that makes the most sense for our family and dollar. We appreciate his approach and kindness very much - a nice change since our last survey.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Edge Service
byon 04/22/2019
Prompt service and full attention.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
One Very Satisfied Customer
byon 04/17/2019
At Beau Townsend Ford Lincoln they go out of their way to assist with any concerns or questions one may have We really like the General Manger there he is always very helpful / accommodating One very satisfied customer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Beau Townsend Service
byon 04/12/2019
The work on my car was started on time and was done on time. All of the items listed on the "Works" package was completed and noted if there was an issue. The car was washed also.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service Center
byon 04/12/2019
Great customer service, along with timely repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Flawless
byon 04/10/2019
Professional, flawless experience from valet pickup to delivery.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy with my service
byon 04/10/2019
I dropped my car off on a Saturday to be looked at the next week and they ended up fitting me in and got my car fixed. They said since I use my car every day they wanted to get me back on the road.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
joebbrumfield@gmail.com
byon 04/04/2019
I have been a customer since 2004. I trust your mantainance. I am a satisfied customer. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 04/04/2019
I was in and out, when dropping off my car and picking up a loaner vehical, in about 20 mins.. Same as when i picked up my car when i was finished.. I was very happy with the customer service..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 03/28/2019
i always have great service when I go in, they go above and beyond on my vehicle!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Ford Dealership in Ohio
byon 03/25/2019
Wonderful place to take my vehicle to. They will take care of you no matter what. The service department will go above and beyond. My service advisor really knows what he is talking about and makes sure that my vehicle gets taken care of in a timely manner. Thank you Derek and BTF family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
