Park Ford
Customer Reviews of Park Ford
Honda CRV
byon 03/29/2024
Thanks to Michael and everyone at Park Ford for being fast and great! Love this vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Honda CRV
byon 03/29/2024
Thanks to Michael and everyone at Park Ford for being fast and great! Love this vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of new F150
byon 03/24/2024
Francis in sales and Tracy in finance are very knowledgeable and very helpful. The whole experience was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 11/27/2023
After getting the shaft from another dealership, I found Park Ford and a vehicle that I was interested in. I made an appointment to test drive and upon arrival everything was ready. I liked the vehicle and proceeded with the trade in and purchase! Mike and Brad were EXCELLENT! This wasn't my first rodeo so to speak, I've been leasing and purchasing vehicles all throughout my life and car dealerships mostly are unfriendly to women, but NOT Park Ford! If you want a good car buying experience, go to PARK FORD, it is worth the trip! (I traveled 2 hours to get there)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 FORD ESCAPE PLATINUM
byon 04/18/2023
We already have a a 2015 Escape Titanium and just purchased a new 2023 Escape Platinum from Park Ford in Tallmadge Ohio. Our longtime salesman, Dale, was fantastic as always. He goes the extra mile for us every time. He personally explains all the features and gadgets that come on these new cars. We couldn't ask for a better purchasing experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Park Ford Auto Purchase
byon 02/18/2023
I recently stopped in to look at a used Smart car from them. I couldn’t have had a better experience with the team there. Tim Dauterman was the sales person and he and his team were great to get me in and out of there so quickly. I had to return to work that day and they had everything ready for me that afternoon. THANKS PARK FORD…!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
J W
byon 09/12/2018
Service advisor Ryan did an excellent job listening and taking great care of our vehicle. Technicians work was outstanding.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Park Ford is Pretty Great
byon 09/11/2018
Staff was responsive and friendly. Always appreciate their shuttle service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 09/04/2018
Great Seevice
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 08/21/2018
The staff is very professional and knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Flex repair
byon 08/12/2018
I took my car in for service. I was treated nicely and given shuttle service to and from my job while waiting on the repair. It was a pleasant experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car repair
byon 08/09/2018
They fixed the front end of my vehicle after bringing it in for a second time. The plastic cover on the left side of the driver’s seat was NOT replaced. I was told they had to order the part, and that it would be in by Monday. It’s Thursday now and I haven’t heard a word.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Service
byon 07/21/2018
Meets all my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
More than pleased customer...
byon 05/05/2018
Everyone at PARK Ford is great! This is my 2nd Ford Focus Lease through Park Ford since i retired and left God's Paradise California for life in OH! The Service Dept at Park is awesome.... Highly recommend Park Ford to everyone! Loyal "Ford" customer since i bought my beautiful 1979 Ford Thunderbird from Goddard Ford all those years ago...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Delay in Repairs
byon 12/26/2017
my vehicle was dropped off Tuesday morning for a determination of what, if anything needed to be fixed on the front end, other than an alignment. I was told later in the day that I needed a couple of outside tie rods and an inner tie rod, and I should get new tires. I ended up with a rental car and told them to go ahead with the work. They said they were hoping to get it done by the end of the next day. Then they called back on Wednesday and said it would not be done until 12:00 on Friday. On Friday, I called to see when I could pick it up and they changed the time to 1:00. At 2:00, I left work since we closed early for the holiday, to get my car. When I arrived, it was still up on the rack. By the time I got out of there, it was about 3:45. My point is, it should not take nearly 4 full days for a couple of tie rods, 4 tires and an alignment, especially when I am renting a car at $30 a day. I will say that my representative was very pleasant to deal with and made sure to get my car cleaned before returning it to me. The hand wash did across the street did an excellent job inside and out. Hopefully, this was just a bad and very busy week for Park Ford because there service is usually very good!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 06/10/2017
I think Chris was the person who helped me. He was very busy but took the time to take care of me as well. My service and experience at Park Ford is always good!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
On time as promissed
byon 06/09/2017
Excellent service, and on time as promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Experience with Park Ford Service Dept
byon 05/12/2017
Everyone was very friendly, Christina who took care of me was great. She was very friendly and nice, fantastic
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Friendly
byon 11/22/2016
It was fine. Came in for an oil change on my 2015 escape n ran into Todd and left with a 2017 Escape. So told him next time I come in to do an oil change to make sure I come on Wednesday when he is not there so not to buy another car. But love the car n finally got the car color I wanted, blue. Everybody was great n friendly. Would recommend Park Ford to all my friends who might be looking for a new or used car. Thank you all so much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
good job and great ficility
byon 07/15/2016
F-150 wait little excessive but did job well,wash was great and well appreciated
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Above and Beyond
byon 07/01/2016
Came in to have my oil changed and get a free car wash. When I arrived, I was informed that the guy who normally does the car washing was leaving at 4 and my appointment was originally scheduled for 4 pm. Kristina (I believe that is her name) went above and beyond to help me out and get my car washed before my oil change started. I really appreciated this more than I can say.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love the "works" package
byon 06/28/2016
Mike got my truck in a very timely manner and they did a great job and had me back on the road quickly. Hats off to the whole service team at Park Ford. I will def. reccomend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
