Adventure Subaru
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Sales Staff are Told to Be Dishonest
Written by 03/07/2016
onThe car buying experience was hassle free, but post purchase, the sales staff was deliberately dishonest. Property I accidentally left within the trade-in was destroyed even after I made specific mention to forward to my home address. After I was informed of the disposition, there was a promise from the sales staff to provide financial reimbursement. Only to find out after a month of waiting for the reimbursement check, management told them to lie to me and not provide reimbursement. If they are dishonest with something this small and especially post purchase, what else are they lying about to save a few bucks...Will never buy a car from this dealership again and will deter any family or friends from buying from this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No