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Serpentini Chevrolet Buick

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Customer Reviews of Serpentini Chevrolet Buick

5.0
Overall Rating
5 out of 5 stars(6)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Serpentini Orrville is the place to go

by DillonC on 06/17/2023

This is the 3rd vehicle we have purchased at Serpentini and with Floyd S. in particular. Every time we are there he gives us great service. We also have been using the service shop here exclusively and Connor is great to work with. Really great people, great service. Our go-to dealership for the last 7 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
6 Reviews
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5 out of 5 starssales Rating

Serpentini Orrville is the place to go

by DillonC on 06/17/2023

This is the 3rd vehicle we have purchased at Serpentini and with Floyd S. in particular. Every time we are there he gives us great service. We also have been using the service shop here exclusively and Connor is great to work with. Really great people, great service. Our go-to dealership for the last 7 years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Serpentinii of Orrville

by Melissa on 04/28/2020

Floyd Stanard and GM Jason Anderson has always given 110% with customer service making sure everything is done to what we want. We have been dealing with Jason for over 13 years and Floyd for close to 10

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

oil change

by Cyndi62 on 02/22/2019

my experience was very good. Everyone at the parts counter was helpful and curious

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

I only buy or get service at Orrville Serpentini!

by Melissa on 10/29/2018

Due to their exceptional customer service, I would only buy or service a vehicle at Orrville Serpentini! Courteous, knowledgeable staff who value their customers!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Truck

by LaSalle1939 on 05/05/2017

Salesman Jason Martin was great. He listened to what I wanted, worked with me to get the exact model truck I wanted, didn't try to push me into anything else and even found the color I asked for. I already found the truck I wanted at another dealership but Jason did me better on this truck and also on the price. I'm pleased all around on the deal. Thanks !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

best service around!

by LilBull14 on 04/15/2017

The service was overall a pleasant experience. They were super friendly and very helpful when answering any questions that I had about the vehicle or the service done to it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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