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Spitzer Chevrolet Northfield

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Customer Reviews of Spitzer Chevrolet Northfield

4.9
Overall Rating
4.94 out of 5 stars(135)
Recommend: Yes (77) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Make great tracks with a new Chevy Trax LT

by Linda B on 04/21/2024

Best ever customer service! Carmin Citraro is very pleasant to work with. She is very knowledgeable and helpful in explaining the details for operating the Chevy Trax. The new 24 model has been upgraded and easy to operate and has all the safety features and easy to use controls; great back up camera; and good light control, especially on dark roads.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

135 Reviews
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5 out of 5 starsservice Rating

Service

by Frank S on 05/08/2024

Listen to a issue I had and found what is was

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Steve Liska

by Marge Bugenske on 04/23/2024

Steve Liska was very helpful to get me in and get my tire fixed the same day. I stopped in without an appointment and was taken care of immediately.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Make great tracks with a new Chevy Trax LT

by Linda B on 04/21/2024

Best ever customer service! Carmin Citraro is very pleasant to work with. She is very knowledgeable and helpful in explaining the details for operating the Chevy Trax. The new 24 model has been upgraded and easy to operate and has all the safety features and easy to use controls; great back up camera; and good light control, especially on dark roads.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Spitzer rocks!

by William on 04/17/2024

We stopped by Spitzer about ten meinutes before they were to close and left with our new Colorado ZR2 about three hours later. Carmin Citraro did an awesome job of providing the perfect balance of knowledge, service and patience that allowed us to make our decision quickly and leave feeling we had a great vehicle and great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Carmin is the only choice!

by mrsandrews on 04/11/2024

Buying a car can be a stressful experience, but the ONLY person to help guide you through the process is Carmin Citraro. She made everything easy and was extremely patient as we worked our way through our choices. Whenever I buy a car again I will only go through the best: Carmin Citraro.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Love my new Colorado Trail Boss

by J Schug on 04/11/2024

John Berryhill and the service staff are awesome people. Always pleasant and informative. The porters are great and I’m in and out fast. I’ve taken my truck in for a few minor “new car” issues that have all been addressed right away.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome

by Bob Johnson on 03/19/2024

Me and my family would love to thank Derek hodge for his Professionalism and knowledge awesome experience and congratulations on your son

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Brand new car

by Camille on 03/15/2024

This was my second time working with Derek Hodge and Steve Douglas. They really showed out this time in getting me a brand new 2024 car! I appreciate the hard work! Derek even came in on his off day!!! 😁

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Trax

by Vic A on 03/15/2024

Sales person Carmin Citraro was excellent, great to work with, and extremely knowledgeable about the process and product

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Routine check

by geoteacher on 03/05/2024

Took car in for routine care - no appt. Tom.their porter brought me home so I wouldn't have to wait. Pat checked me in and kept me informed as to what needed to be done. Would not take my car anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing service!

by Randal Kukral on 02/28/2024

John the service writer is amazing. Always follows through and gets the job done right and on time. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding

by Barb Maren on 02/23/2024

They are very friendly, patient, helpful and very outstanding to work with. Over the years, I have bought several vehicles from this dealership. Never been disappointed. This last purchase was from Carmin Citraro. She did a great job listening to my needs! It was quick and fast! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a vehicle

by Keith King on 02/17/2024

They all go out of their way to get you what you want ,very professional and friendly I’ve always bought my vehicle here and will always continue to buy here. I would recommend them to anyone

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

They did it again!

by Patrick on 02/13/2024

It's was about four years in between visits, but I had another great experience at Spitzer Chevrolet Northfield this past weekend! We were texted in advance to confirm our appointment, the door was held open upon our arrival, we had an excellent and knowledgeable sales rep in Clayton Gefre, low pressure sales approach, friendly support staff. I will definitely go back again next time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Swift and Knowledgeable Service!

by Aaron on 02/10/2024

As always, Alec Dadas and the team at Spitzer Chevrolet Northfield provided quality service, on short notice and at a great rate.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Ohio

by J Lubert on 01/23/2024

Excellent service department. Nice people.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Appreciative Customer Support

by MzNash on 12/31/2023

All the mangers was friendly and helpful and paired me with a great sales representative D.Hodge, he knew I was upset about my car situation and did everything he could to make my experience great and was very patient. He made sure I was comfortable with my decision, am very thankful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Equinox

by Rae on 12/19/2023

Very knowledgeable sales people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Done on time

by Mark Grams on 12/14/2023

Pat Ballard was very helpful in getting my Tahoe back on the road. I’ve dealt with Pat for years & he is always very friendly & helpful. I’ve probably bought 6 to 8 vehicles at Spitzer Chevrolet in Northfield!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dealer review

by Bob on 12/07/2023

Made it easy to purchase a new vehicle. Clayton was excellent Very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

What a Dealership!

by Loretta on 12/04/2023

Camrin Citraro and her team at Spitzer Chevy Northfield was amazing to work with! I wouldn't hesitate to purchase from them again! The 2024, Chevy Trax 2RS was not easily available in the color and with all the features I wanted, but this girl got it done! Bonus! They delivered the car to me! Great service and great team to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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