Mark Thomas Ford
Customer Reviews of Mark Thomas Ford
Great experience
byon 07/28/2023
We visited Mark Thomas Ford to look at a new full sized Bronco they had on the lot. We met Joshua that day and he was our sales person. We took the Bronco for a test drive and there were a few features not included on the car that we were looking for. After a bit of research on our end, we decided to build a Bronco and order it. I will be honest and say that we had been to several dealerships looking at different trim levels, options, and colors. There is a Ford dealership 3 miles from my home in Pennsylvania. We drove an hour AND across state lines to return to Mark Thomas Ford for several reasons. Joshua was great. He was knowledgeable, relatable, and fun to talk to. Not all hard sell and business. The rest of the staff was so nice as well. They took the time to speak to you like a person, not eye you up like a potential sale. The dealership was immaculate and well kept. The hours they were open work very well with our busy schedule. Joshua ordered our Bronco but made sure we understood that this car is a hot commodity at the moment and it would probably be close to the holidays (Thanksgiving) before the car would be built. Well, that was the end of March. This is the end of July and we have had the Bronco in our possession for the last week. The sale went perfectly. There was no $5-$10,000 mark up many of the dealerships are doing over the MSRP. The finance specialist was great to work with and got us the best rate he could. There was a quick get to know the car learning session after the sale so we knew how to drive the car off the lot. It was a great experience all in all. Very happy with our new Bronco, but very happy with Mark Thomas Ford. You have new customers from Pennsylvania.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 07/28/2023
We visited Mark Thomas Ford to look at a new full sized Bronco they had on the lot. We met Joshua that day and he was our sales person. We took the Bronco for a test drive and there were a few features not included on the car that we were looking for. After a bit of research on our end, we decided to build a Bronco and order it. I will be honest and say that we had been to several dealerships looking at different trim levels, options, and colors. There is a Ford dealership 3 miles from my home in Pennsylvania. We drove an hour AND across state lines to return to Mark Thomas Ford for several reasons. Joshua was great. He was knowledgeable, relatable, and fun to talk to. Not all hard sell and business. The rest of the staff was so nice as well. They took the time to speak to you like a person, not eye you up like a potential sale. The dealership was immaculate and well kept. The hours they were open work very well with our busy schedule. Joshua ordered our Bronco but made sure we understood that this car is a hot commodity at the moment and it would probably be close to the holidays (Thanksgiving) before the car would be built. Well, that was the end of March. This is the end of July and we have had the Bronco in our possession for the last week. The sale went perfectly. There was no $5-$10,000 mark up many of the dealerships are doing over the MSRP. The finance specialist was great to work with and got us the best rate he could. There was a quick get to know the car learning session after the sale so we knew how to drive the car off the lot. It was a great experience all in all. Very happy with our new Bronco, but very happy with Mark Thomas Ford. You have new customers from Pennsylvania.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ms
byon 01/01/2021
The salesman was knowledgeable and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Buying Experience!
byon 12/04/2020
Worked with me to get a great price on a 2020 Edge. Gave me a generous offer for my trade and generally made the buying process stress-free. I wouldn't hesitate to recommend this dealership to anyone in the market for a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
