Voss Chevrolet
Customer Reviews of Voss Chevrolet
2024 Equinox Lease
byon 03/07/2024
A smooth, low pressure, straight forward sales experience with A.J. Second time I've done business with this sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 Equinox Lease
byon 03/07/2024
A smooth, low pressure, straight forward sales experience with A.J. Second time I've done business with this sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Voss Chevrolet
byon 05/18/2023
AJ did a fantastic job of finding me the perfect car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Car Buying Experience
byon 02/03/2023
AJ, made the whole process a breeze. No pressure, all questions were answered truthfully. All commitments made during the ordering process were honored. Took time to answer new questions and walk though features of the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
CHEVY BLAZER SERVICE
byon 11/23/2022
Included coordination with my non-Ford extended warranty. Helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Above and beyond.
byon 10/17/2022
Great, reliable, quality service. They offered me a desk to work at with WiFi while I waited!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership!
byon 08/30/2022
Everything went amazing! There was no pressure and AJ understood what I could and couldn’t do. He was very helpful in explaining everything!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tire replacement
byon 05/19/2022
Service rep very helpful. Kept me informed and made arrangements for future service at my availability
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tire warranty
byon 05/01/2022
Took longer than expected to get checked in because of computer difficulties for service rep. He did good job of keeping me informed while there but still waiting to hear back from warranty people on amount of coverage and getting appointment for work to be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Charles Smith
byon 01/18/2021
Many times when I've gotten my oil changed including this time. There is oil on my garage floor. I have even returned my car thinking something was wrong with my car. The technicians should do a better job whereas, oil is not leaking after a oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Zero integrity. Typical Used Car Sales.
byon 10/26/2020
I had been communicating with Sales Consultant, Travis Schaefer, for several weeks about purchasing a CPO car from Voss. We traded dozens of emails about the car, approved financing terms, and he volunteered to hold the car until I could come see it, as I was purchasing from out of state. I informed Voss I would not be able to make the trip until over the upcoming weekend and was asked what day I would arrive, so they could pull the car out of the showroom so I could drive it. That was on a Thursday. I was scheduled to arrive the following Monday, four days later. So, on Thursday, they are supposed to be holding the car and pulling it out of the showroom for me on Monday, meanwhile ‘keeping me posted’ on any developments. I rented a car to make the 7 hour drive, booked a hotel room in the area, secured insurance for the new car (which they told me I needed… yeah, we were that far along) and SOLD my previous vehicle. Saturday afternoon, I receive a one-sentence email telling me the car has been sold. No other warning. I responded - nothing. I call immediately - no response. I reached out to Sales Managers, Brandon Horn and Greg Hill, Monday morning. I was told that they “didn’t see a commitment to buy.” When I showed the very specific email correspondence, I was told it was a “miscommunication” and that “it could have been worded differently, and will be in the future.” Which part? The part where they approved the financing? Agreed to let me drive 7 hours, rent a car, book a hotel and purchase insurance? The part where they volunteered to hold the car and knew when I would arrive so they could have the car ready? That’s a lot of miscommunication. Or did they just sell the car out from under me? That seems like a more logical explanation. When confronted (and frustrated) with these facts, they just stopped responding altogether; as mature business people do. Honestly, probably for the best as these are not the kinds of people I would want to give my business or my money to, and you shouldn’t either. Trust and integrity are hallmarks of business relationships, especially when purchasing a vehicle, and Voss clearly has neither. Stay away and take your business, and your trust, elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Always exceptional service and a clean car
byon 11/20/2018
I've never had an issue getting exactly the service I have requested with no hard sells. The staff is professional and courteous, the facility is easy to enter with a nice waiting area. Scheduling is easy online and my car always comes back with a wash. An excellent value.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
crashed up
byon 11/18/2018
Angie was very nice to work with. Every need was met.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Voss Chev Service
byon 11/16/2018
Appointment was on time. Courteous meeting at front door. Promised on time service. Service was complete.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Verify the work before you leave the dealership
byon 11/15/2018
Third time in a row for service and there was an issue
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Balancing up tires
byon 11/02/2018
My truck was in the shop and was worked on! After them trying to fix it they still can’t seem to get the alignment right ! My truck has been aligned three times ! All three times my truck comes back with bad reports and still shakes in the front end ! They even admitted to balancing my tires wrong. They said it Casued bad rod force and that they fixed it! So after all there work and all the read outs! The problem was not relsolved ! I feel they are just given me the run around and don’t know how to fix my truck ! With the added extra wear to my tires they still don’t want to fix the issue they want to tell me that it’s all fixed! When they rpopblem hasn’t been resolved!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Happy Customer
byon 10/17/2018
Jeff was very helpful with my purchase of a new truck, he also checked all discounts running at that time to save me the most money they could. Left very happy and with the truck I love.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
broken part replacement
byon 05/09/2018
Part that was broken by dealer was fixed in a timely manner at no charge. Very satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Laura Pennie customer
byon 04/12/2018
Great experience !! Our salesman was wonderful to deal with. He answered all of our questions in a timely manner. Curtis went out of his way to make sure all of our needs were met . It was a real pleasure working with Curtis ! Curtis Evans is a real asset to your business !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Voss- A Pleasant New Car Purchase Adventure
byon 04/18/2014
Voss made our purchase a no hassle proposition. Our salesman, Aaron was quite but professional; no hard selling. We found just the car my wife wanted: a 2014 Chevy Malibu LTX in Diamond White. There were very nice discounts including 4,000 mi. mileage/use discount, GM Incentive, Veteran Discount, GM Friends/Family Discount. Altogether about $7k off sticker. Full new car warranties applied and we loved the free 2-year maintenance promise.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales person of the year!
byon 03/21/2014
I purchased a 2014 Chevy Spark from Lang Chevrolet, my sales person was excellent. All of my questions were answered and the questions that the sales person did not know, he found out for me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
