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Spitzer Chrysler Jeep Dodge Ram

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Customer Reviews of Spitzer Chrysler Jeep Dodge Ram

5.0
Overall Rating
4.96 out of 5 stars(177)
Recommend: Yes (89) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Highly Recommend David Adkins! A++

by Joe on 05/01/2024

Very quick and enjoyable process leasing my new car! My sales rep, David Adkins, was phenomenal to work with and I would highly recommend him to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

177 Reviews
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4 out of 5 starsservice Rating

Jeep Jeep

by Deborah M on 05/06/2024

I have been going to this dealer for a while and mostly have a great experience. Lisa in the service garage is amazing and always makes you feel welcome . Joel in sales is also amazing . He went above and beyond for us with our most recent Jeep renegade purchase.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Highly Recommend David Adkins! A++

by Joe on 05/01/2024

Very quick and enjoyable process leasing my new car! My sales rep, David Adkins, was phenomenal to work with and I would highly recommend him to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

No

by Barry Sweeney on 04/29/2024

You can tell that Austin Hopperton is a good guy. He doesn't give you the impression of greed and numbers. We talked he listened and delivered. I was not there all day. He was very professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience!

by Monica H on 04/19/2024

Jesse Campbell provided me with great service! He was very clear while presenting me with the documents needed to lease a new vehicle. Dave Adkins was an awesome sales person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

I was happy with their service

by Yasmin on 04/18/2024

They are great and professional

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starssales Rating

mr. jeep

by john on 04/12/2024

joel wilson, very helpful with us and patient. knew cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A lifetime Spitzer buyer

by Jason on 03/27/2024

You can’t beat their customer service and customer satisfaction anywhere. Great personable people all around. Been dealing with them for years and will continue to do so.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Matt Fields on 03/26/2024

Nick did a great job helping me. He made it quick and very painless. Highly recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Brian on 03/21/2024

Service was friendly and efficient. Russell was professional all around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Jeep

by Vic on 03/21/2024

I had a very good experience purchasing a vehicle. Everyone was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Promising young lady

by Waymon Lloyd on 03/07/2024

My experiences at this dealership have been good because of Deanna Redmond. She has been such a help to my wife and me. I don't have anxiety when she's the service rep waiting on us. I can't say enough good things about her. Although the car is another thing. It's been in the shop four times for the Service 4wd light. It will be in for the 5th time for the same ongoing problem. It's very frustrating that this issue has not been resolved. Waymon Lloyd

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service and speed

by Dsr on 02/21/2024

The dealer was very professional and they explained everything and kept me in communication through every step of the way of the repair of my 300. Plus they also got my car repaired and finished much quicker than even what was anticipated. Gabrielle Roberts was very professional and also kept in touch and communicated everything that was happening. I would definitely recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First car loan

by Tevon on 02/03/2024

They went above and beyond to accommodate my needs

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Ask for Logan South in the Service Department

by TZ on 01/31/2024

I purchased my vehicle from Spitzer in 2023, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom of this issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

One of the better days

by Fatboy 57 on 01/23/2024

Logan South at the dealership took very good care of us adjust our problem right away and solved it very easy thanks Logan

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service service center to get an oil change

by Jake C on 01/18/2024

Deanna Redmond was excellent, she went above and beyond with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent communication

by Laurie on 01/09/2024

Richard made sure he was in consistent contact from the beginning of my service until the keys were handed back to me. Professional and excellent communication. Moreover, my Jeep is in perfect running condition, thanks to Spitzer!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Simple, Smooth and Efficient

by Jay W on 01/02/2024

Not a fan of car shopping or negotiating. I can honestly say that Spitzer and my salesman Nick made this the easiest and smoothest auto purchase I have ever made. They were efficient and honest in everything they did and said! I highly recommend my salesman Nick and will be reaching out to him a third time the next time I need a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Jeep Service

by JW on 01/01/2024

Deanna Redmond went above and beyond to be helpful. Great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding customer service.

by Edwin on 12/21/2023

Very knowledgeable, friendly, helpful and find the best way possible to get me the best deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional Service & Personalized Care by Russell at Spitzer CJD

by ClevelandDad on 12/20/2023

I had an outstanding experience at Spitzer CJD, largely thanks to Russell’s exceptional service. His professionalism and commitment to customer care were evident from the moment I arrived. Russell’s extensive knowledge and clear communication were incredibly helpful in guiding me through the various service options for my vehicle. I wanted to try a specific service to solve my issue and he did just that without question. My issue has since been resolved. Throughout the process, Russell displayed an impressive attention to detail and patience in addressing all my questions. His dedication to customer satisfaction was evident in his proactive approach, going above and beyond to make sure everything ran smoothly. His efficiency in ensuring a hassle-free experience further highlighted his exceptional service and great communication abilities. Russell’s exemplary customer service skills reflect highly on Spitzer CJD. His commitment to providing an outstanding experience for customers like me is commendable. I am immensely grateful for Russell’s exceptional care and service, making my visit to Spitzer CJD an enjoyable and memorable one. Thanks to him, I have no hesitation in recommending Spitzer CJD to others seeking top-notch service and a fantastic customer experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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