Mazda of Bedford

I have been looking for a new car for several months and got the same pushy treatment at every dealership I came across. My Husband wanted to check out the Mazda CX-9 so we went to our local dealership in Medina County. We did not click with the salesperson or sales manager there so we decided to go to the Bedford Automile to look at the CX-9 and a few other cars. We entered Mazda of Bedford on a Saturday morning and they were very busy. You could tell right away the atmosphere was different here. It didn't have the same stress level as some of the other dealerships we'd been to. People seemed happy and the employees were very pleasant. Every person that walked by us greeted us with a hello and offered a cup of coffee (at every other dealership we were offered a car). It was so laid back. After meeting with our salesman, he gave us a detailed 25-minute presentation of the CX-9 and showed all of the cars features (even simple features that made a big impact on us). He then had a beautiful CX-9 sitting outside in front of the store for us to drive. We drove the car on both the highway and city roads to get a good feel of it. After we got back to the dealership we took a short tour of the dealership and service department and were given a brief history of the store. Normally I would not care about the history but the story included a few facts that stood out for me (family owned and operated, 40 years of business, and one of the owners is a master Mazda mechanic). This let us know we where dealing with real people and not some fly-by-night or chain organization. It was now time for the dreaded negotiation - wrong! It was such a low pressure and painless process. The salesman was very upfront with cost, invoice, profit, markup everything. We settled on a fair price and it was over before we knew it (not what we were expecting). I am definitely going to recommend Mazda of Bedford. This is what buying a car should be like. I can't believe we didn't try this 40 years ago. Please, if you take anything from this review take this: you don't have to suffer when buying a vehicle, there is a better way and that's Mazda of Bedford! --Robin