Scenic Motors
Customer Reviews of Scenic Motors
Great dealership with super customer service
byon 05/30/2021
Jeff Wall at Scenic Motors Ford is an excellent sales consultant He listened to my purchase concerns. I was from out of town, had my eye on a particular vehicle Jeff located the vehicle & made adjustments to fit my needs Scenic Motors is a well coordinated group of folks & Best I have seen of any location thanks to all at Scenic Motors Ford for being so nice
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Gave a new meaning to disrespect!
byon 02/25/2021
These guys tried to get me to take a loan with 13.9 interest, when my bank approved me at4.5. My bank couldn't give me but 8000 to work with. These guys just wanted to make me take a 14000 car I told them I couldn't do. They had cheaper deals but did not want to even discuss them. They told me I was getting to offended. I am disabled and left crying and feeling so bad. Please think twice about going there.
The Total Package
byon 10/26/2019
Recently, I saw an ad for a 2017 Toyata GT86 on Car-Gurus submitted by Scenic Motors of Mt. Airy. The ad was well put together, from the extensive number of comprehensive photos, to the lengthy and very detailed vehicle description and long list of its features. A phone call to their sales department easily set up an appointment for the next morning. Upon arrival, the car was sitting fully ready for inspection and test drive. The staff was very friendly, introduced themselves and connected us with Gilbert the sales representative. We took a moderate length test drive through a good representation of local highways and country roads which allowed me to get a very good sense of the quality and capabilities of the vehicle. We went back to the dealership, sat down and negotiated a very fair deal, which took minimal time. They were very busy that morning and the number of customers waiting for processing of paperwork in the business office would have made about a 45 minute wait. Instead we asked if we could go to lunch and return to complete the paperwork, which was very acceptable, and made the rest of the transaction go much quicker when we returned. Their facilitator Dan, the sales manager Johnnie, the business manager, cashier, and vehicle cleaning person all combined their efforts to enable us to complete the purchase, get initial training on the features of the car, and get my cell phone connected to the car's media control center to be able to safely operate it on the trip home. We had never been to this dealership before, but were quickly and politely educated on all aspects of their customer support, including their free lifetime warranty of our new (to us) previously owned vehicle. It was a pleasure doing business with them, and we walked away with several new friends in the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful experience
byon 04/20/2019
I loved my salesman, David Barton. He truly did all he could do to get me in a new car and keep my monthly payments in my budget!!!!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 02/19/2019
Excellent service from salesman David Barton, and the whole team sales manager Johnny, and the whole finance team. I highly recommend this dealership to all
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Recent Purchase
byon 02/06/2019
Great experience with the staff at scenic ford! Highly recommend shopping for your next car with them!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Courteous and Professional
byon 01/03/2019
I rarely do reviews unless my experience is top notch with whatever product I'm buying. I am not a fan of buying vehicles or negotiating with dealerships; however, my recent buying experience at Scenic Ford has changed my thinking. David Dowell was my sales consultant and was extremely courteous and professional. David answered several questions on point about different vehicles I was interested in and never acted like I was wasting his time. I drove the vehicles I wanted to test drive and he was on spot with keys and a great attitude. David along with Sales manager Johnny Solomon made my buying experience exceptional. Thanks David and Johnny for a job well done! Doug D. Mount Airy NC
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Ford Edge
byon 12/30/2018
Thank you Jeff Wall for working to get us the best price available at Scenic Ford! Everyone was very nice and helpful and I would recommend Scenic to all my friends and family. We love our new Ford Edge!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sell , Sell , Sell
byon 08/20/2011
Scenic is all about the sell. I bought 2 vehicles from them, but those will be the last. I had an problem with my 500 being out of alignment so bad, that it ruined the rear tires in less than 15,000 miles. the car had been in the shop twice because of the rear seat noise.... Not one of these geniuses figured out the roar was from the rear tires being out of line. When it ruined the tires, they stated it was past warranty, even though the problem first occurred well within the warranty period. Their stupidity, cost me $500 in tires and alignment. Never again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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