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OBX Chevrolet Buick

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Customer Reviews of OBX Chevrolet Buick

5.0
Overall Rating
5 out of 5 stars(60)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Efficient service

by catlover1951 on 04/30/2023

Arrived at appointed time. Greeted warmly. Service performed within reasonable amount of time. The waiting area and coffee bar have been upgraded, making the wait time pleasurable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
60 Reviews
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5 out of 5 starsservice Rating

Efficient service

by catlover1951 on 04/30/2023

Arrived at appointed time. Greeted warmly. Service performed within reasonable amount of time. The waiting area and coffee bar have been upgraded, making the wait time pleasurable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

OBX the BEST on the Beach!

by Nellyford2 on 12/17/2019

Great service, speedy and very easy to deal with

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Patti Bossert

by PattiB on 12/03/2019

Our service rep, Bob Parente, is terrific. Bob was able to schedule an oil change and tire rotation on short notice before we took a long trip. We always receive a friendly greeting and the service was completed quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

routine maintences

by bvinduck on 12/03/2019

I'm also very happy with the service I get at OBX Chevy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Chelsea on 11/09/2019

Service was great they get us in and out and always address our concerns.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner

by Eric on 10/25/2019

Jeri had me in with out an appointment and out with a text that it was ready ahead of time. She reviews all and gives a forecast of the next visit if there are any specials due to mileage that are needed. She has been a rockstar since day one!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bill's Review

by Bill on 10/19/2019

OBX Chevrolet has always treated me in an outstanding manner. I have bought several vehicles from them and their sales and service has always exceeded my expectations. I recommend them to anyone looking for a great deal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fixed the darn screen & it fixed the weather channel too!

by BigMike on 10/16/2019

A fix of the screwed up Chevrolet Infotainment System in my Chevy 2017 Colorado fixed the issue of it jumping into EDIT, it's beeping and changing the Center Info screen from showing my speed to the radio. Well that also corrected the issue I've had with the Weather Channel showing my vehicle in Troy, NC, Faison, NC and Valdemoro, ES since I bought the truck in 2018 and was told to contact the Weather Channel about my issue. SO a BIG THANKS to fixing the jumping screen and finally the Weather Channel issue! I have to say that it looks like my weather channel issue could of been corrected LAST YEAR with the new internal screen.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome People and Dealership

by Shawn on 09/22/2019

This vehicle is the 7th one we have purchased from OBX Chevy. David Eacho, Ricardo Rojas, and Mark "The Chevy Man" are great people to deal with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Love the new car

by OBXChevroletBuick6166 on 09/20/2019

Our salesman Monta was terrific. My daughter really loves her new car. The only thing we weren't happy is their computer and phone lines went down for 4 hours and we were not given the chance to "haggle" over the price. Other than everything was okay.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Good fast service

by TomC on 07/05/2019

Got the needed work done quickly and recommended additional services for my consideration without being pushy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Phenomenal Team/ Exceptional Service

by Bobbie on 05/19/2019

Yet again OBX Chevrolet ceases to amaze at the extent of what they are willing to go through to ensure overall customer service satisfaction in all areas. Under the overall guidance of Mr. Marc Hellman; coupled with a motivated mission promoting David Eacho and service department shining star Jeri Dalonges can do and “ no customer leaves unsatisfied attitude “ this is truly what the auto sales and service industry should pattern after when it comes to A true customer first environment! This team is unbeatable and the best advocate that can be imagined from a customer service perspective!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by LAB on 04/24/2019

the service manger Mike Miller & his staff are great and very caring, We tell all our friends & family to buy OBX Chevy. Thank-You

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Lloyd

by Lloyd on 04/18/2019

Provided quality service on weekend on short notice. Bob in the service department was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Ms

by PattiB on 04/06/2019

Pleasant and courteous service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great customer service

by Andy on 02/18/2019

I recommend OBX Chevy for all my services on my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

OBX Chevy

by Dave on 12/10/2018

Awesome people! Great experience there!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Sara on 12/01/2018

Great buying experience from start to finish!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

inspection, oil change ,abs light

by chuck on 09/20/2018

Mechanic and dealership did an outstanding job on my 2010 Chevy Silverado

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

GMC pick-up

by Awesome on 08/23/2018

Thank you so much for your service. As always, friendly helpful folks to help with my truck! Awesome about setting up appointments at short notice and making me comfortable! keep me well informed and up to date on everything as well! Again, Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good Job !

by John on 08/07/2018

Just a simple scheduled service, but plus a wash, polish, and interior clean-up. No problem to schedule, everything ready to go when I arrived, and done expeditiously. I am a regular customer and really enjoy working with the service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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