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Customer Reviews of Honda of Concord

Review type:

Overall rating

5.0
4.98 out of 5 stars

(539 reviews)


Customer recommendations:

Yes (537)|No (2)

5 Star Review

5 out of 5 starsby Soumaly on 08/24/2025

We just bought a car from Robin Owens and she provided my family the best service from any car dealership I have ever been to. She is very friendly and welcoming and she treats you like family. I highly recommend her if you’re looking to get a new car from Honda.
  • Soumaly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

    by Jessica Bollinger on 08/25/2025

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539 reviews
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  • 5 Star Review

    5 out of 5 starsby Soumaly on 08/24/2025

    We just bought a car from Robin Owens and she provided my family the best service from any car dealership I have ever been to. She is very friendly and welcoming and she treats you like family. I highly recommend her if you’re looking to get a new car from Honda.
    • Soumaly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

      by Jessica Bollinger on 08/25/2025

  • Guy with a tie ;)

    5 out of 5 starsby Scarlett on 08/24/2025

    Had a fantastic experience working with Victor! He was professional, honest, and made the entire car-buying process smooth and stress-free. No pressure, just helpful guidance and great service. Highly recommend him if you’re looking for someone you can trust!
    • Scarlett, we are so pleased you enjoyed your visit to Honda of Concord! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Jessica Bollinger on 08/25/2025

  • If you want to feel like a part of the family

    5 out of 5 starsby Courtney on 08/23/2025

    Our experience with Jakob was outstanding from start to finish. He was thorough in explaining every detail, knowledgeable about the vehicles, and patient as we worked through our questions. What truly stood out was his kindness and the way he went above and beyond to make the process comfortable—even with our 15-month-old along for the appointment. Jakob is personable, genuine, and demonstrates the professionalism you hope for in a sales representative. We are grateful for his help and would highly recommend him to anyone looking for a new vehicle.
    • Courtney, we are so happy to read such a great review about Honda of Concord! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 08/25/2025

  • Gigi Lund

    5 out of 5 starsby Gigi Lund on 08/19/2025

    Robin has helped me get through a very difficult season in my life and I am so Grateful for Robin and Brian McDaniel. Robin has not only assist me with the process of my transaction but now is considered a Dear Friend. I feel so thankful to be a part of the Honda family. We have purchased and serviced our vehicles from Honda of Concord for years. Ask for Robin and you won't be disappointed. She did everything for me and I never left my Home.
    • Gigi Lund, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

      by Jessica Bollinger on 08/21/2025

  • Great Experience

    5 out of 5 starsby Grtwhtsk on 08/16/2025

    Came in just thinking I would gather information.. Met an awesome sales rep named Seth Rodgers and he took me from a thought to getting to a purchase.
    • Hi Grtwhtsk, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

      by Jessica Bollinger on 08/19/2025

  • Robin Owens

    5 out of 5 starsby Betsy Church on 08/15/2025

    Robin Owens has sold several cars to friends of ours and she was recommended to us. Our experience with her was phenomenal. She is kind, friendly, professional, and extremely knowledgeable. There wasn’t a question we asked her that she did not have the answer to. It was the best experience we’ve had purchasing a new vehicle. She has made it clear to us that we can come back at any time if we have any questions at all. She makes her clients feel very comfortable. I will surely return to Honda of Concord for the servicing of our vehicle and if I ever need to purchase another car. Thank you Robin!
    • Hi Betsy Church, thank you so much for your positive comments about Honda of Concord! Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by Jessica Bollinger on 08/19/2025

  • Guy With A Tie!

    5 out of 5 starsby Jan on 08/15/2025

    Victor made buying my car a smooth and enjoyable experience. He was professional, friendly, and made sure I got exactly what I wanted. Highly recommend him, he’s the guy with a tie!
    • Jan, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

      by Jessica Bollinger on 08/19/2025

  • Second time with Like Somers

    5 out of 5 starsby Jeff Jill on 08/09/2025

    Another pleasant car purchase with Luke. A no pressure approach allowing us to make a decision that we were comfortable with. If your looking to buy a new Honda, see Luke at Honda of Concord
    • Hi Jeff Jill, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Concord!

      by Jessica Bollinger on 08/15/2025

  • Another Home Run by Jakob Stocksen

    5 out of 5 starsby David E on 08/11/2025

    Update 08/09/25: Jakob assisted me again with a new vehicle purchase. Again, this was a very easy transaction thanks to Jakob's professionalism and his willingness to work with me. I explained what I needed and Jakob showed me several options. Once I decided on a vehicle, Jakob worked with Damion Boomer and Nick Cauldwell to work on the numbers. It wasn't too long before I had accepted their offer. There was no haggling, just a straightforward offer of what Honda of Concord could do for me. The entire sales process was painless and without pressure. I commend Jakob on his professionalism, his knowledge of the Honda product line and his friendly customer interaction. If you need a new or used vehicle, please ask for Jakob. He will take care of you !
    • David E, we're happy you found our staff to be so supportive during your experience here at Honda of Concord. Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Jessica Bollinger on 08/11/2025

  • Daniel was awesome

    5 out of 5 starsby Nancy Stegall on 08/07/2025

    Daniel Farkas was very patient with me. he showed me all the features on the car. If I had questions he allowed me to stop. He was awesome with it all.
    • Nancy Stegall, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Jessica Bollinger on 08/09/2025

  • Great customer service

    5 out of 5 starsby KofiMensah on 07/30/2025
    updated 08/06/2025

    Luke and Joy really helped me with my car purchase. Luke especially went all the way to help with even dropping my rental car off. Their customer service relations were excellent. Great team!
  • Sales

    5 out of 5 starsby Lori 123 on 08/05/2025

    Max was very kind and helpful during our car purchase. He made the process very easy and comfortable!
    • Hi Lori 123, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 08/07/2025

  • Daniel Farkas- the salesman you need!

    5 out of 5 starsby G on 08/03/2025

    I just moved to Charlotte and needed to get a new vehicle. I saw good reviews from this place and decided to pop in. I was met at the doors by Daniel Farkas with a smile. Now here’s the fun part. I’m in sales. I’ve been in sales. I’m a sales coach. Daniel is textbook sales. And I don’t mean killer deals and strong arming. It’s genuinely caring, finding what I needed, and never once pushing me into something I didn’t want. It was extremely seamless, pleasant and lovely conversation in the downtime, and I got the car that I desired at a great price. Daniel is everything you want in a salesperson, and completely, 100% negates the “ sleazy car salesman” reputation.
    • Hi G, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Jessica Bollinger on 08/04/2025

  • A Great Place to buy a New Car!

    5 out of 5 starsby LCP@21G on 08/01/2025

    We bought my husband, Lex a new CR-V at Honda of Concord. Gavin Barker was our sales associate and couldn’t have done a better job! This isn’t the first car he’s sold us and we requested him when we bought Lex’s car. He was kind, had the best manners and answered our questions. If he didn’t know the answer he found out and got back to us. Thank you Gavin for your impeccable service. Lex loves his Honda!
    • Lcp@21g, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Concord. We appreciate your positive review about your recent experience with us!

      by Jessica Bollinger on 08/04/2025

    • Excellent customer service

      by LCP on 08/05/2025

  • Sales Champion

    5 out of 5 starsby Will C on 07/31/2025

    Jakob was very courteous and informative when he helped me narrow down my selection to my new Honda civic. He was extremely knowledgeable as well i highly recommend him for your next car purchase
    • Hi Will C, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by Jessica Bollinger on 08/04/2025

  • Odyssey Purchase

    5 out of 5 starsby Jim Ryan on 07/31/2025

    Jakob Stocksen was incredibly helpful in the car buying process. He listened to what was important to my wife and me and guided us to the right car. Thoughtful, knowledgeable, and never pushy, Jakob made everything flow smoothly. Enjoyed doing business with him and Honda of Concord.
    • Hi Jim Ryan, thank you for taking the time to leave a review for us at Honda of Concord. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Jessica Bollinger on 08/04/2025

  • Honda of Concord

    5 out of 5 starsby vtaylor14 on 07/29/2025

    Recently. I bought a new Honda Accord Hybrid. Luke Sommers was our sales person. During our test drive, Luke explained the many features of the car. Luke is very knowledgeable and caring. My favorite feature of this particular car is that I can speak to Google telling it to navigate to a certain address or place. This dealership is clean, efficient and friendly. Make sure to ask for Luke!!
    • Vtaylor14, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Concord! We hope to be of service to you again in the future. Best wishes, Honda of Concord

      by Jessica Bollinger on 07/30/2025

  • New car

    5 out of 5 starsby etaylor14 on 07/29/2025

    We purchased a Honda Accord from Luke Somers he was very thoughtful and didn't try to pressure us into something we couldn't afford. It was a pleasant experience would recommend Honda of Concord if you are interested the market for a new car.
    • Etaylor14, we are so happy to read such a great review about Honda of Concord! If you're ever in need of more help, please let us know!

      by Jessica Bollinger on 07/30/2025

  • Daniel is the man

    5 out of 5 starsby John Bannister on 07/28/2025

    As always Daniel Farkas is the man. I have worked with Honda for at least 5 vehicles and with Daniel on the last 3. Superior service every time. Thank you so much Daniel.
    • John Bannister, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

      by Jessica Bollinger on 07/30/2025

  • Jakob Stocksen at Honda Of Concord

    5 out of 5 starsby hm05 on 07/25/2025

    I had an excellent experience working with Jakob Stocksen at Honda Of Concord. He was professional, knowledgeable, and genuinely helpful throughout the entire car-buying process. Jakob took the time to answer all my questions, explained all the options clearly, and never pressured me into making a decision. His friendly and patient approach made the experience stress-free and enjoyable. If you’re looking for someone who truly cares about helping you find the right car, I highly recommend asking for Jakob!
    • Hm05, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

      by Jessica Bollinger on 07/28/2025

  • Daniel was Excellent

    5 out of 5 starsby Johanna Bocko on 07/26/2025

    I just purchased a car at Concord Honda working with Daniel Farkas. Daniel was excellent in presenting information, options and answering all questions. I was dreading the car sales experience but Daniel was exceedingly patient and personable. He was very helpful in getting me to the point of making a decision based on what I wanted and not what he wanted to sell. I would highly recommend working with Daniel if you plan to a purchase a car at Honda Concord.
    • Johanna Bocko, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

      by Jessica Bollinger on 07/28/2025

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