Town and Country Ford Sales Reviews Dealerships
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Town and Country Ford Sales Reviews

  • 5401 E Independence Blvd
  • Charlotte, NC 28212 (map)
  • (866) 984-2578
  • Chat with Dealer
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Sales Reviews

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Sales Rating Easy, simple and enjoyable Written by EnjoyableVisit on 08/18/15 01:10:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

On August 16, 2015, I purchased a 2016 Fusion Hybrid SE. Your Salesperson/Associate was Ismael Swepson and your Finance Representative was Rachel Miller. My experience was outstanding! We visited your dealership on Saturday and Ismael took us through the dealership, shared your philosophy with ...
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Sales Rating Awesome service Written by Kenziesmom15 on 08/01/15 03:32:50 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great service great group of people especially Jonathan. Very pleased with my experience. Coming from Michigan never really been a Ford fan but I was persuaded in the best way and I love my car....thanks
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Sales Rating Car buying experience. Written by DivaDeluxe on 06/06/15 06:14:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a good experience with my sales person Renee. He was very attentive and was very reassuring every step of the process
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Sales Rating Incredible service! Written by gheckler on 09/22/14 02:41:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In a time where extraordinary service is at a premium, the Town and Country staff is the best. In particular Freddie S. Freddie provided me with the most incredible experience I could ever have in buying a car. I wasn't even in the market at the time, but after reviewing where I was with my existing...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Needs Better Customer Service Written by BSmithJr on 07/22/13 12:15:10 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The people at this dealership are nice enough when you can actually talk to someone. Customer service from these people is sorely lacking. If you call and leave a voice mail you expect a response at least within a couple of hours. I've called and left messages and no one would call me back all day.....
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Dealer Response

Hi BSmith, Jr, The experience you are describing is not in line with the high level of customer service our dealership prides itself on. We aim to provide our customers with timely responses and information, and apologize that we fell short with you. Please co... Read more

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