Skip to main content

Keith Hawthorne Ford

See all Inventory
Write Service Review
Keith Hawthorne Ford
617 N Main St, Belmont, NC 28012 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
4 out of 5 stars (23)
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Write a service review
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Do Not Buy from this place
Written by terrymoody on 05/23/2016
Wrote a check for $12,000 for a car on May 9th. Still to this day do not have it. There 72 hour return is a joke. We returned it the next day after we bought it. They had covered the smoke up inside. It STUNK. Told them we were not happy at all. Said they would fix it along with the paint that was chipped. Went back to get it still not fixed. Said it would be fixed this past Thursday. Went today the 23rd still not fixed. They still have my car I traded as well as the one I paid for. Told me to get a lawyer. The Keith Hawthorn way I guess. I will get one.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
keithhawthorne on 05/25/2016
Dealer Response
Terry, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at your earliest convenience so we can understand exactly what went wrong and do our best to try and resolve this matter, if we still can. We hope to hear from you soon, Terry. Take care.
Report