Paragon Honda
Back to Service Reviews
Dealership Service Review
service Rating
Honda passenger airbag recall
Written byon 12/19/2014
Patricia at the Service Department/cashier and has lots of patience and followed up with my request. she also has excellent people skill and made extra effort to make me feel Paragon is doing their best while the part is back ordered. Frustrating that no response to my inquiry about the availability of the part and the Email did not reached the Parts Department. The waiting area is clean and inviting with flat screens, coffee and breakfast items.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
paragonhonda on 01/06/2015
Dealer Response
Thank for your feedback! I apologize for the initial difficulties getting your parts for the recall. But I am pleased to hear that Patricia did a great job doing follow ups and providing extra effort. Thank you to taking time to notice our waiting area. We plan to continue providing a comfortable waiting area for our guest. Thank you and we look forward to seeing you again!
Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@msn.com
Report