Pepe Cadillac
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Dealership Service Review
service Rating
Great dealer, Horrible car
Written by 02/10/2015
on Pepe Cadillac sets the standard for being professional and courteous. They get the Job done and I honestly enjoy the atmosphere. But for those of you at the Cadillac division, you should all be ashamed at the quality of your product. If I wanted a car with Chinese Parts I would have gone to China.
Instead your putting them together here. Let me spell out the results of that.. My 50 G Vehicle is approaching almost 2 months in total of being out of Service. The reason is pretty simple, 9 letters. CHINA PARTS!! I could have been a Great advocate for Cadillac. Instead I am driving around with my license plate frame saying . My "Heart belongs to a Lemon"
After 34 Years I will gladly part ways with Cadillac, but will stay with the Pepe Auto Group into a reliable foreign car. I will visit those at Pepe Cadillac who have made my horrific experience with Cadillac into somewhat of brief inconvenience. I mean how many people do you know that can be out of their Car for almost 2 months and still smile and laugh when they GO into Pepe service. You should be thankful you have Pepe Cadillac covering your back.
For what's its worth. Cut half your TV commercials and put the money and effort into making a decent car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes