Skip to main content

Pepe Cadillac


15 Water St, White Plains, NY 10601 (map)
Today closed
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Customer service survey
Written by bobbyvc on 01/27/2015
I am thoroughly satisfied with all aspects of your dealership's customer service experience, from the fellow who greeted me in the parking lot to the wonderful staffer (Mr. Bald was off that day.) who handled my account. I love the Cadillac brand and would love to stay with it. Unfortunately, you have outpaced my ability to keep up with your prices. In terms of service and professional work by your mechanics, I would definitely recommend you to others. But as to the costs, I would say: stay away if you don't want to get ripped off. Others I know say the same thing: they always find stuff wrong and how do we know? Sorry, but that's how I see it.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.