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Island Kia

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Customer Reviews of Island Kia

18 sales Reviews
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1 out of 5 starssales Rating

Lies

by Tetito1 on 03/05/2018

It's all good with their lies until they get you into the finance office, that's where it all goes down the drain with their bigger lies and the fake fees just to get you back to the high price they had before you negotiated a better price. Be ready to walk away, I know that I should've. Be strong and don't pay for any bogus fees and walk away... They'll come back crawling like the [non-permissible content removed] they are.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Hats-off to Manny and Ralph

by HappyFamilyHappyLife on 02/15/2018

Your commitment to your work, craft, and respect of our bottom lines to prevent undue hardship on our family, is commendable. You both understood our family needs and our financial limitations. Thank you for spending so much time with us to make sure we left with two cars without feeling cheated or taken to the bank. You both allowed us to ask questions, question the numbers, question the deal, and never gave up on us. My family is happy and my grandson loves the Sorento SUV, he no longer hits his head when getting into his car seat. Again, thank you both! David Narvaez.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Most grateful

by MarvetteR on 01/21/2018

On January 13,2018 I was greeted outside by car salesperson Frida. She was very welcoming and professional throughout the whole buying process on this date. With further assistance from the Mike in the finance department I was able to drive away in a 2015 Toyota RAV4. I'm most grateful for the pleasant and positive experience on this date. The other staff at Island Kia were very supportive and encouraging as well. Thanks again. Frida and Mike.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

I love my new Kia !

by DannyRivera on 11/02/2016

I was pleased with the overall atmosphere of the dealership as well as the enthusiasm from all of the salesman/managers. They were attentive throughout the process and made my buying experience truly remarkable. I'm extatic about my new Kia !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Island Kia

by leaseforte on 10/16/2016

My sales rep John and the finance manager maiden it a very easy decision to purchase my new car. They were friendly and knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Survey

by Vince94 on 09/30/2016

Pleasant and friendly staff willing to help me and one another throughout my whole time.And very knowledgeable as well.I was content with my overall treatment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Island Kia

by AIR2016 on 09/23/2016

Joe Raimondi, our Sales Consultant, was a pleasure to deal with. There was a real team effort at the dealership; everyone was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very friendly

by Theresity on 09/22/2016

Island Kia was very friendly they even let me bring my dog in the showroom because it was a hot day and gave him water. The sale person was kind and very patient and not with I could not make up my mind I took a very long time but Idid buy a suv and love it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent dealership!

by Elaa0928 on 09/12/2016

My salesman George made my car buying experience smooth, quick and hassle free! The general manager, Frank Rao took time out to greet me and answer any questions I had. Unlike any other dealership I have ever dealt with! Excellent overall experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Bayview ave d

by Baeone537 on 09/12/2016

Great customer service jimmy ,joe, and tim thanks see you soon for a check up soon i like the car very much

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by ChrissyMerola on 09/06/2016

Both associates that helped me, Vincent Crispino and Jimmy, were excellent. They both answered every question I had and helped come to reasonable price. Also I must've missed it when I checked the car but there was a small chip in the drivers door and Vinny told me to just bring it in whenever I get a chance and he'll have them fix it. Great service at Kia.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

a wonderful choice of my life

by Katheleen123 on 08/28/2016

The most thing I like in Island Kia is customer service, everybody greeting customer with a warm smile and very friendly talk especial Mr. Ricardo Caranez. My family and I had a very good time dealing with him before and after I bought the car, every members in my family feel totally satisfy with our experience in Island Kia and I'm so happy that I choosed Island Kia is the dealer to bought my Sportaste 2017. Thanks to Ricardo! I definitely will come back and tell my friend to look for him again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing experience

by MichelleM12 on 08/23/2016

Seamless, friendly, no-anxiety experience! From start to finish I was treated like family at Island Kia! I would highly recommend Island Kia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great & easy with professional service.

by canita666 on 08/15/2016

It was easy with no pressure all. Vincent was awesome as well as professional. It was a few hours to get it all done but It was worth the wait. I love my car. I have to go back to have them fix a mark on my bumper.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Staten Island Kia Dealership

by Angelo_Bball25 on 08/14/2016

I was finally able to lease or buy a car without feeling like someone was pulling my teeth out. George was my salesman and Frank was the general manger . I told them what car I wanted and the options I was looking for. They came back with a great price so i didn't have to spend hours haggling and was able to clearly explain how they reached those numbers. Overall a great experience. Thank you guys much appreciated. See you shortly for my second car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My Optima LX

by Staten_Mike on 08/13/2016

Salesperson Moe was polite and respectful. No pressure or negativity. All aspects of my experience were excellent. Would recommend him to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Worth the trip- Excellent Service - In 7:30pm and out 9:20pm

by mark_gonzales on 06/07/2016

Island Kia went above my expectation for excellent service from the Internet Representative (Christine), to the Sales Representative (Krystal), the Manager and Finance Director. Using True Car I found out that Island Kia had a Kia Soul + that I was looking for. I arrived at the dealer at 7:30 pm, met with Krystal who was friendly and professional. She showed me the car, which just came off the truck - went for a test drive and decided to purchase the car. The car had just arrived to the dealer and was not logged into the inventory. The Manager ran my credit, entered the car, while Krystal prepared all the documents including contacting Geico. Staff explained each step and made the car buying experience simple and easy to understand. I highly recommend Island Kia, It's staff and look forward to purchasing another vehicle from this location.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Krystal and Island Kia are perfect!

by JSorensen34 on 06/04/2016

Thank you to Krystal and Frankie for making the entire car buying experience as pain free and enjoyable as possible. I will be back for more cars and trucks in the future, as well as recommend Krystal and Island Auto Group to co workers, friends and family. Thank you from the bottom of my heart.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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