Skip to main content

Smithtown Acura

See all Inventory
Write Sales Review
Smithtown Acura
780 Middle Country Rd, Saint James, NY 11780 (map)
Today 9:00 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating

Be the first to write a review.

Write a service review
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Smithtown Acura fixed my transmission at more than 1/2 the price
Written by etandi on 07/04/2011
I have a 2001 MDX and has 124830 miles. My transmission broke; the local repair shop wants $4500+ to fix the problem. I took the car to Smithtown Acura and they were able to contact the manufacturer and got a partial credit and my final cost was $1886.88. Acura should get the credit for standing behind their products but without Smithtown Acura I would not be able to get this done at such reduced price. Smithtown Acura is little out of my way so I had brought the car to other Acura Dealers for services. Smithtown Acura’s services are way better than other Acura dealers. Even Smithtown Acura is out of my way but I still prefer to bring my car to them for services.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
amusante on 06/24/2013
Dealer Response
I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your 2001 Acura MDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 780 Middle Country Rd. St. James, NY 11780 631-366-6000 x418 amusante@smithtownacura.com
Report