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Mercedes-Benz of Rochester


4296 W Henrietta Rd, Rochester, NY 14623 (map)
Today 8:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (5) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad service and faulty vehicles.
Written by Alaric38 on 12/15/2015
I've recently purchased two vehicles from this dealership with big time issues, one having transmission issues and the other bumper, seals and navigation... can't even get a break. I have to say this is the worst experience EVER! I should have bought something different, Mercedes being the wrong choice. The people that I have been dealing with have been horrible, one issue after another and no calls back. It's too bad I have to bring my car in every other week and get stared at like "oh what's he doing here again" It's a crying shame. Thanks Dan, Ray and Mathew for a bad experience:)
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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