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Country Club GMC Buick Chevrolet

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Customer Reviews of Country Club GMC Buick Chevrolet

4.5
Overall Rating
4.5 out of 5 stars(8)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Stefan Segelken, Country Club Motors, Oneonta, NY

by Batgirl13030 on 07/08/2022

Stefan was OUTSTANDING. My journey was interrupted multiple times by medical issues on my end. I had to cancel and reschedule multiple times. During these interruptions, Stefan was very concerned for my health — non aggressive and genuine; he cultivated our relationship with kindness, concern, and follow through that is rarely given or shown nowadays. Stefan is THE reason I purchased the car. He paid attention to what I wanted and kept vigil for just the perfect, “exact match” for me. I will recommend him to my circle, and plan on him serving his top level expertise to me again with my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

8 Reviews
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4 out of 5 starsservice Rating

Oil Change and Cleaning

by Mary 1234 on 11/01/2022

Great, punctual polite service. I did experience a shock at the price of the car wash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Stefan Segelken, Country Club Motors, Oneonta, NY

by Batgirl13030 on 07/08/2022

Stefan was OUTSTANDING. My journey was interrupted multiple times by medical issues on my end. I had to cancel and reschedule multiple times. During these interruptions, Stefan was very concerned for my health — non aggressive and genuine; he cultivated our relationship with kindness, concern, and follow through that is rarely given or shown nowadays. Stefan is THE reason I purchased the car. He paid attention to what I wanted and kept vigil for just the perfect, “exact match” for me. I will recommend him to my circle, and plan on him serving his top level expertise to me again with my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

GMC AT4 6.2 BEAST

by Nick707 on 04/20/2022

In and out. Everyone handled their business nicely. Great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great

by DavidJP on 02/21/2019

Great service and timely

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Country Club

by ethics101 on 03/15/2018

It's appalling to think that a dealer will not honor a warranty. Although they are more than happy to hand you a bill for $2,000, only to find you are covered, and then say there isn't a problem! Another issue I had was the dealer broke my back wiper arm, and they refused to replace it or admit they broke it! I have read a lot of reviews and it is shocking to realize how little pride or justice fits into the realm of top CEO companies!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by MomDoc65 on 11/22/2017

Salesperson, Mark, was extremely accommadating. I have very specific vehicle needs and limited time available with my job, so he drove the vehicle to me to test drive, arranged the modifications that had to be made, then delivered the truck. There were a few issues afterwards and he took care of those quickly. As a woman, I was treated with the utmost respect and listened to. This was a very professional experience. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Happy I bought my car from Country Club

by Philmore on 09/30/2017

They did an oil change. I delivered my car, they took me home and came and got me when I was ready. I have been dealing with them 2 1/2 years and will return in six months when my lease runs out for another car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

service

by autogyro on 06/09/2016

Took my car (not purchased there) in for routine service. Was very satisfied with the work and treatment by stall. Would highly recommend this business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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