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David Chevrolet Buick

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Customer Reviews of David Chevrolet Buick

4.4
Overall Rating
4.42 out of 5 stars(64)
Recommend: Yes (16) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Super Salesman Gordie

by Steve NN2NN on 04/19/2024

I have purchased many vehicles from David Chevrolet Buick and it has always been a trouble free experience. My latest purchase was a 2024 Buick Enclave. Beautiful SUV. Thanks Gordie!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
64 Reviews
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5 out of 5 starssales Rating

Super Salesman Gordie

by Steve NN2NN on 04/19/2024

I have purchased many vehicles from David Chevrolet Buick and it has always been a trouble free experience. My latest purchase was a 2024 Buick Enclave. Beautiful SUV. Thanks Gordie!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

Repair

by LyleC1104 on 02/27/2024

Lack of communication and updates. Did not call the contact phone number given at time of drop off instead contacted previous number on file.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great service

by msmcdonald on 11/07/2023

Very quick and easy. Friendly atmosphere.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great dealership

by Lisa P on 09/04/2023

We have bought a lot of cars there and it's always a pleasant experience. Very quick and professional. Gordie is a wonderful salesman and took care of me from start to finish. I would highly recommend them for a dealership. Bought a 2024 Buick Encore GX. I absolutely love it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Satisfied once again!

by James Riddle on 08/29/2023

No stress, great customer service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

Unorganized and rude

by Aswannlembke on 08/01/2023

Disorganized, and rude. Got there for a CONFIRMED appointment, was walked to the desk BY THE GREETER, stated I had an appointment and my name and was met with “I don’t have any more appointments today. I just sent all my guys home. We are redoing our floors”. I showed him my confirmation from the day before and from that same morning. And he repeated the same, even more adamantly. Apparently the greeter took me to the Quicklane desk instead of the Service desk and this was an unforgivable sin on my part. Once they figured this out, I was ushered to the other desk, a whole 6 feet away. No apology whatsoever.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Clean car

by SMT East Amherst on 07/25/2023

We came in knowing exactly what we were looking for and appreciated that we didn’t get a lot of run around. The sales person showed us a good selection of low mileage, clean nice cars in the size we wanted. The whole process to purchase including test driving the one we ended up buying took an hour. We had some bad experiences at other dealers parading their whole inventory of not what we were looking for and wasting our time. Great dealership to work with so far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Easiest Lease I’ve experienced yet

by Neal Siford on 05/31/2023

Steve P. made the leasing experience easy and quick. I was in and out without any issues. Only took about 45 minutes from start to finish. I have been leasing from Steve for the last 15 years and wouldn’t do business anywhere else. Very accommodating and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Car

by Nicole94 on 05/04/2023

Theresa was VERY helpful .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Leased two vehicles

by Richard Murajda on 03/31/2023

Polite professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starssales Rating

Be careful!

by Moose fan on 03/28/2023

Like all car dealers these days, will promise the world and be very accommodating until sale is complete. Then they will not return calls when you have a problem. When you return to dealer in person, act like they don't know you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service Review

by Jenny Long on 03/10/2023

I had a wonderful experience! The service department and staff are wonderful. The staff/employees really care about their customers and go out of their way to help them and make sure they are satisfied with their service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Love our new Encore

by Marilyn on 02/09/2023

David is a great car dealership. They always go out of their way to make us completely satisfied. We are longtime customers and would recommend them to anyone in the market.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Murch

by Murch on 10/28/2022

Excellent service and very courteous. I would recommend.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Best dealership ever!

by Chris D on 10/27/2022

Best dealership and people to work with. I've been buying cars for 40 years and David Chevrolet stands out from the rest. Their attention to detail to make your customer experience the best starts by making the paperwork easy and painless with their digital desk. The culture in the whole building is about customer satisfaction. I would highly recommend them and see for yourself. I will never go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent experience

by Debster on 08/31/2022

Very knowledgeable all my questions answered sales and financial would buy from them again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2022 lease

by Eric on 08/18/2022

Great experience working with Gordie every time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service

by Sphpwrnp on 07/25/2022

Service was fast and convenient as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Nice

by John Doe on 06/28/2022

Easy to deal with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starsservice Rating

Facilities Director

by James Cody on 07/12/2021

Not bad, I cannot say great. My car should not come out of service covered in grease, door handles door panels, steering wheel etc. Poor quality on the hand off.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by William Robertson on 02/24/2021

Mike was a courteous. Very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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