Customer Reviews of Grand Prize Chevrolet Buick GMC
customer
byon 12/26/2022
My experience was great the advisor handled my notice from GM saw that my vehicle was repaired and stayed in constant contact with me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
customer
byon 12/26/2022
My experience was great the advisor handled my notice from GM saw that my vehicle was repaired and stayed in constant contact with me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1st class dealership! Thanks Rich Santana!!
byon 08/19/2020
Rich Santana was my salesman. He was great. No hardcore aggressive sales pitch. He spoke like a gentleman and gave me an easy feeling dealing with him. We worked out a deal and I bought a GMC canyon from him. Chris in finance is very personable and easy to deal with as well. Denise who set up the test drive appointment was also extremely nice and energetic. Next car/truck I purchase grand prize will definitely be my first and only stop. Will recommend to anyone I know. Thanks again Rich, Chris and Denise!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wilbur Pichardo
byon 09/27/2019
Wilbur Pichardo was great! He is a true gentleman and a consummate professional! When we come back to purchase a vehicle it will be because of his excellent customer service and I almost felt obligated to buy a car from him. My wife and I visited 2 other dealerships within the past week and both were dreadful experiences. Thank you for making this such a pleasant experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Salesperson Linda Cicero is ONE in a MILLION!!!
byon 08/11/2018
I purchased my 2017 escalade and my experience with my sales person, Linda Cicero and the whole team at Grand Prize Auto was so easy that I went back A month later and bought an XT5 from Linda for my mother-in-law. This salesperson is very trustworthy! A complete delite to work with!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible Service
byon 05/08/2018
Horrible experience! Do not take your vehicle there for service. They can't even fix a weather strip properly. They literally tried to upsell me a whole new set of tires, failing to realize that I had already replaced the tires through them only 900 miles ago. I should have known better when they made me pay for the labor to replace a rim that was chipped on a brand new car before I took possession. The service manager, Don, even tried to convince me that my 900 mile tires needed to be replaced because the car was stored in an unheated garage over the winter. All he was doing was trying to cover for the incompetence of his service team.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great service advisor--Jim Kobernick
byon 12/01/2017
I just want to commend Grand Prize Chevy, especially service advisor, Jim Kobernick; he is consistently helpful, patient and kind. I live in Brooklyn NYC and I drive the very long distance to Nanuet because I know my car is in good hands with Jim Kobernick and Grand Prize Chevy. I always have a lot of questions and Jim goes through all of them with me patiently and kindly and puts my questions about my car at ease. I very much appreciate Grand Prize Chevy and Jim Kobernick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A Buick Experience
byon 06/08/2017
My family and I visited The Grand Prize GMC/ Buick dealer in Nanuet last month and I must say it was the finest experience I have ever had when purchasing a vehicle. I had been to a few other dealers that same week and was getting frustrated with the service I was being provided, but Marc Rothenberg and his team saw us as a family and not just another customer. They were patient with our indecisiveness and after multiple test drives we decided on a Buick. My family has never been happier and I can honestly say that I have found my car dealership for life and it's Grand Price GMC/Buick in Nanuet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase Experience With Marc R.
byon 06/08/2017
From the moment we walked in the door to "just look" it was a complete pleasure working with Marc. He was patient, kind and extremely helpful. He made the transition from "just looking" to buying very smooth!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service at Grand Prize
byon 06/06/2017
laura was very helpful when my car broke down and I had my baby in the car. They Took my car right in and I was out within the hour! Excellent service!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy and hassle free
byon 06/06/2017
The staff at Grand Prize treated us amazing as soon as we first walked in the door. The process to lease was hassle free. I couldn't have been more happy and Victor and Will really made the lease experience a pleasant one. They were very transparent and really made us feel like they cared. 5 star service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service and Repairs
byon 03/23/2016
Excellent. Don Schlosser your service manager was very professional and kept us updated every step of the way. We had a bad vibration with our 2014 Chevy Express Van and a previous dealership (Healy) could not repair after 2 visits and an improper diagnosis. They also had horrible customer service. Grand Prize has Great Customer Service and was able to Diagnos and Repair the issue first time. Very Happy with Grand Prize. Thank You !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful experience
byon 12/31/2015
The process was easy and stress free from start to finish. Linda and Mike were able to find exactly the car I wanted. This is my second lease at Grand Prize and I will definitely be returning in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Tahoe Service
byon 12/30/2015
Although it was quite busy when I brought my vehicle I was assisted very quickly and with great attention to my concerns The car was ready on time it was a pleasure!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Met expectations
byon 12/21/2015
The salesperson met our parameters and we were able to make a deal on the purchase of a used car. I've had to bring my car in for service less than 30 days after taking possession for a check engine light. The service tech Laura was very helpful and explained the procedures and set communication expectations. I was given a ride back home by a very polite young man. Overall a fantastic experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Equinox Lease
byon 12/18/2015
We were very comfortable working with Linda Cicero in choosing our new equinox. She took our needs into consideration and was able to steer us to the proper vehicle in our budget. We would definitely recommend Linda and your dealership to anyone purchasing or leasing in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Worst Customer Service
byon 12/13/2015
They have the worst customer service manager I ever interacted with. Lied right to my face. Left 3 messages for owner. Never called back. Bottom line. They don't care if they have a satisfied customer or not
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
2 Comments
avalanche
byon 12/04/2015
brought my truck in for oil change but also heard a noise in the front end needed to make another appointment to find the problem
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
MCrean186 2015 2500
byon 12/03/2015
I delivered my truck on Tuesday morning and picked the truck up Wed. afternoon. The work that was scheduled to be performed to the truck was completed. The employees that greeted me and took delivery of the truck from me, were very polite. The service rep., Frank was also very professional and polite. I have nothing but good things to say about my experiences with Grand Prize. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience at Grand Prize of Nanuet
byon 11/23/2015
From start to finish, my experience with this dealership was only positive. My sales consultant, Chris Guignard, was friendly, knowledgeable and responsive. Anything you could possible ask for in a sales partner - Chris was it. Although I never interacted with them directly throughout the sales process, members of the sales management team came out, introduced themsleves and shook my hand when they saw me. It made for a very friendly and warm environment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wonderful service at Grand Prize Buick - Gmc @ Nanuet , NY 10954 !
byon 11/22/2015
The service i received on 11/20/15 was excellent! I mostly dealt with Laura Van Valkenbu, she has such a wonderful personality , a real people person. The gentlemen that work in the service department were great as well and very understanding for what i needed done to my vehicle. You have a wonderful family of employees that work for you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gran Prize Chevrolet Buick GMC Cadillac
byon 11/19/2015
Anytime, I have dealt with your dealership everyone has been very professional. All the salesman are always dressed impeccably and are very helpful! I will definitely buy another car from your dealership and I have already recommended and had friends come to buy there cars there. My salesman was Nick Della Monica and I could'nt say enough about this young man. He was patient, courtesy and very knowledgeable! Thank you so much to Grand Prize for getting me into the car I always wanted!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
“GRAND PRIZE IS WHERE EVERYONE’S A WINNER”
The largest selection of GM vehicles in the tri-state are of Chevrolet, Buick, GMC and Cadillac
Centrally located making an easy commute from anywhere in Rockland, Orange, Westchester or Northern New Jersey
Free loaners
Full tank of gas at delivery
Free car wash with all service visits
Courtesy shuttle
First class facilities
We consistently invest in our employees technical, customer and presentation skills to offer superior service
We have "America's Best Warranty Coverage" on every Chevrolet, Buick, GMC and Cadillac
We are a distinguished leader for quality, low mileage Pre-Owned Certified Cadillacs and GM Certified Pre-Owned cars & trucks
We offer complete service, parts and Collision Repair Center facilities staffed by Master Level, ASE certified technicians
No other dealer offers a larger selection of models, options and interior colors and if we don't have it in stock, we can get it!
1 Comments