Chevrolet 112
Customer Reviews of Chevrolet 112
Terrible service department
byon 05/10/2023
I brought my car in for service there was a wire hanging. They said they plugged it back in and that it may or may not work. When I went to tow my trailer I noticed that the lights did not work. After looking under the truck I noticed they never re connected it. I brought it back they told me everything was fine. I was ask by the service advisor to crawl under the car and disassemble the part so she could see what I was talking about. After she saw it I was told that they would have the part and install it the following week. After a week no call back nothing I asked to speak with the service manager never returned my call. Apparently the techs they have there do not do there jobs. The pictures speak for themselves. I would give no stars if I could.
This is fun.
byon 12/16/2020
It’s fun finding all the different places on the internet to leave a review on how terrible this dealership is. Instead of this dealership making good on a $200.00 Tonneau cover on a truck sale of $40,000 they would rather blow me off. “Sorry the cover didn’t cone in”. Seriously I ordered one and it came in 4 days. You had three weeks. I much rather write a review on how terrible this place is for the next 20 years anyway. “We can offer you a free oil change”. -sorry based off of your already shady sales tactics and forgetful service I rather have some guy in a Wallmart parking lot service my car then trust you animals with my vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Scratched door
byon 03/17/2018
Just brought 4 month old truck in for basic service (i.e. oil change tire rotation) and get the truck back with nice scratch on the door. Then i get the feeling they are trying to tell me they only had it a few minutes so how could it be them. They did offer to have body guy try to repair but being a Saturday he's not there. i would have to schedule a time to drop it off and then who knows what i'm getting, total inconvenience. Typical if you want something done right you do it yourself scenario. Check your car before you leave.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
112 Chevy rocks!!!
byon 03/01/2018
My salesman took all the time I needed to pick out and receive my car even though my was a pre-owned car he treated me no different than the customer buying a brand new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Steve O!!! Great Experience
byon 05/27/2016
Steve O. was great! Made the whole leasing process super easy and fast. He took the time to answer all of our questions, showed us all the bells and whistles that came with our vehicle and explained how they worked. He also hooked up our Bluetooth, XM radio and On Star services. A++++
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Repair shop
byon 05/10/2016
Heidi was of great help while our car was being repaired. She communicated with us about issues, and we were not pressured into anything. Very pleasant experience thanks to Heidi. They are professional and are car is running great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service Department
byon 05/03/2016
The men working the counter in the service department, Steve & Nick, bent over backwards to help me with my 2015 Corvette. Polite and concerned with helping solve the problem (which ended up not being a problem), they helped me understand the difference between different vehicles heated seats. I have a 2016 Equinox and 2015 Corvette and the Equinox has toaster grid heated seat (which roasts your fanny) and the Corvette blows hot air (warms not roasts).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Lease
byon 05/03/2016
I would recommend 112 Chevy and especially salesman Tom Hassen. Tom made the leasing experience a breeze. I am currently leasing a Traverse and Equinox that Tom helped me get into. I look forward to dealing with Tom in the future. 112 Chevy is your one and only no nonsense Chevy dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevrolet 112
byon 12/31/2015
Our salesman Jared Busto was fantastic. There was no high pressure sale nonsense. Unlike my vist to Altantic Chevrolet/Cadillac dealer. Next time my one and only visit will be to Chevrolet 112.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
112 Chevrolet Service Department
byon 12/16/2015
The oil change and NYS inspection on my 2015 SS Camaro were done for me at no charge. I called for an appointment and got one for the very next day. The service department here is head and shoulders better than the previous dealership that I used and also the dealership that I purchased my wife's Buick Encore from.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Oil change
byon 12/12/2015
Had an oil change and while I was there Michelle informed me there was also a recall that they would be able to take care of also while I was there. She is very pleasant and Profesional to deal with. A definite asset for the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Excellent job...would refer Chevy112 to anyone.
byon 12/10/2015
All the people who serviced my car at Chevy 112 were fabulous. They made sure I was informed about what was being done to my car, and how they were handling what was being done. Heidi Schmidt was extremely helpful in getting me a loaner car and keeping me informed of what was going on with it. The tech who worked on my car, # 547, did a wonderful job of making sure my radio and GPS were working properly. He talked with Sirius radio for about 25 minutes to have them program my radio the right way. I thank thel both very much, they did a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
My New Truck Purchase Experience
byon 12/10/2015
From the time I walked into the showroom at Chevrolet112, till the time I pulled out of the parking lot in my new truck, the experience was priceless. The entire staff couldn't be more helpful and knowledgeable. My sales person Kevin was spectacular, he listened to my needs and found the perfect truck. Thanks' for the Great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
silverado service visit
byon 11/20/2015
second service on my Silverado, excellent, always a pleasure, service writers excellent, time completed outstanding, could not ask for more, thanks 112 chevy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy 112 Review
byon 11/19/2015
Your on-site Sales Rep & Allstate agent, Kevin Beyer & James Ortega were excellent. They're efficient & detailed, no question was left unanswered. Would highly recommend to friends/family. Cheers to our new Chevy 112 family!! Looking forward to future purchases/leases. Happy Thanksgiving - The B Family :-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy 112 goes above and beyond for their clients
byon 11/04/2015
We are so thankful for everyone at Chevy 112. Amro was our sales rep and demonstrated patience and expertise when handling our somewhat difficult situation. Brian from finance and the rest of the team were amazing and made us feel very comfortable throughout the entire process! We are in love with our new vehicle and hope to continue to do business with Chevy 112.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New truck
byon 10/30/2015
Bob was very patient and took into account what I could afford. Didn't feel rushed or pushed into anything. Would definitely recommend dealership and Bob to friends and family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
in and out
byon 10/30/2015
My repair was small and did not require a lot of time. I felt it was expedited as such and my time their was limited. It was appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership
byon 10/23/2015
I recently purchased a 2016 Traverse from Chevy 112 in Medford NY. My salesperson was very thorough and knowledgeable. There Finance person was easy to work with and took his time to explain what was needed/why. And they put me in touch with an All State Rep who saved me $$ on my insurance so it was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Horrible Customer Service. Borderline Fraud!
byon 10/18/2015
Save yourself from frustration and stay clear of this dealer. The sales process was fine, but the customer service after the sale was horrible. Their actions bordered on fraud. I purchased a $2,000 extended warranty on the car only to learn that it wasnt valid. Even though the insurer of the warranty returned the premium to Chevy112, they dragged out returning the money to me. After over 3 months and 25+ phone calls, I had to drive 3 hours each way to get my refund in person. Todd from the Finance Dept was absolutely useless. This may have been the worst customer service experience Ive had in my entire life.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
2016 Chevy Colorado
byon 10/17/2015
The Salesman Stevo was really knowledgeable about my truck. Very helpful overall a fantastic person to work with. Finance was a great help to work with. Very understanding and honest from both my salesman and finance. Wonderful people I look forward to work with them in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments