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Paddock Chevrolet

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Customer Reviews of Paddock Chevrolet

4.5
Overall Rating
4.5 out of 5 stars(137)
Recommend: Yes (7) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Burtch

by Heather on 04/02/2024

Purchase and lease was very smooth, Autumn did a great job too

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

137 Reviews
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5 out of 5 starssales Rating

Burtch

by Heather on 04/02/2024

Purchase and lease was very smooth, Autumn did a great job too

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Team!

by Carl F. on 02/27/2024

I wouldn't go anywhere else, even though I moved out of state more than 19 years ago. Thank you for all that you do! Carl

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change and tire rotation

by kkita38 on 02/19/2024

Great service and was completed in a timely manner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome!!!!!

by Zick2004 on 01/14/2024

J.T. Treated us great he did an AWESOME a job got us everything we where looking for in our new Chevrolet Traverse. We will definitely be buying our next Chevrolet from Paddock. Thank You So Much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New leased vehicle

by Atha.Val on 12/04/2023

I reached out via email and got connected with Aaron Caswell. I been looking around at other Chevy dealerships and other manufacturers. Aaron gave me the best deal I could find. He was on top of everything and very personable to deal with . I liked that he communicated with me via text. It made the process a lot easier for me. I am so happy with my Equinox I didn’t think I would be so obsessed with a car. 100000000/10 he deserves all the praise and recognition! One of the best car salesmen I have dealt with!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Frustrated!!!!!! Screwed!!!!@

by Drewdrew on 07/07/2023

My car after 1109.00 is still overheating and losing coolant. The two things I brought it for are still doing the same things. I got no satisfaction from the service Mgr. Why did you do that much work if that was not the problem. No one can explain that to me. My car is still not FIXED! I am FUSTERATED! I feel robbed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

2 Comments

5 out of 5 starsservice Rating

Paddock Chevrolet

by Stephen on 04/27/2023

I went to Paddock Chevrolet on 04/26/23 due to me finding a nail in the front passenger tire. At first I was told I would have to leave my SUV overnight or come back in the morning due to the work load. Then the Service Advisor Jerauld Genova advised me that he could slip me in and have the tire repaired before the end of the day's business and that it would be approximately an hour to an hour and a half. He was good to his word and I was able to leave that day with my tire repaired.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Expert help and excellent service.

by Andie77 on 04/20/2023

Bringing my vehicle to the service dept.never gives me any worries. The are professional and take care of any and every need. Getting a full explanation of any problem and how it was taken care of is another excellent service provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Remain A Chevy Guy with Paddock!

by ChevySuperGuy on 04/20/2017

The entire experience was completely enjoyable and he took the time to work with me to find a vehicle that was affordable, at a price that was fair and reasonable. I'm very happy with my selection... I have been a Paddock customer for years, along with my whole family and will continue to be! We're a Chevy Family and we WILL be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Tahoe Trouble

by MaintGirl on 04/16/2017

Christina made the experience uneventful and for a customer this is service we are surprised to receive. It was a pleasure doing business with Paddock Chevrolet.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Unsatisfied customer

by Samueldj77 on 04/12/2017

I was very upset with how dirty my truck was returned. I had just had my truck detailed. I felt that I was not provided the best customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Myvehicleservice

by Sparky1026 on 04/09/2017

No matter the problem, it gets the best service possible. Every time I come in I never have a problem. John C. in service always does his best to move everything right along.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Paddock service

by pyetter on 04/08/2017

Excellent Service at a great price. Especially pleased with the service person recommendation and assistance. Will definitely come back for all my service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

oil change

by Janetta_66 on 04/08/2017

The staff, very friendly especially Aubrey, she approached me as soon as I entered the building, wrote me up and very soon after my car was done! Thanks Paddock!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Paddock Chevrolet

by Codycalato on 04/06/2017

I liked the people I met. They were very happy to answer any questions I had and made sure I was comfortable with everything before moving forward. Everything was well organized and I did not have to wait for any service. My salesmen Tom was awesome and helped me find a great vehicle I can enjoy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Paddock Customer

by Frankie47 on 04/06/2017

The people I deal with are very knowledgeable and make me feel like I got the best deal possible and they always check back with me to make sure everything is ok with the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very Happy New Cruz Owner

by joaniej on 04/06/2017

The service was top rate, and I couldn't have had a better experience, thanks to the fine job by Andrew McGraw!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

I got it all

by Pennyjet on 04/05/2017

No pressure. And jeffs assistant showing me all new features and setting up my blue tooth and pandora. So knowledgeable and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Lease 2017

by Eileens_Dream on 04/05/2017

Had the vehicle that I wanted and then still had the gentleman who pinstripes the vehicles... yeah...nice job. Will deal with dealership again...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good dealing

by mnorth5360 on 04/05/2017

Wasn't looking forward to end-of-lease on my previous Cruze, but it turned out to be as pleasant an experience as possible. It was handled thoroughly, expeditiously and fairly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

I highly recommend Paddock Chevrolet to anyone in the market for a new car!

by Stacy_A on 04/05/2017

I loved determination of my salesperson to make what I wanted a reality and a possibility. Anything I had an issue with she found a way to work with it. The dealership is beautiful, clean, open and friendly. The finance staff was very knowledgeable and quick, and the variety of vehicles is outstanding.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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